** Server -- Air Margaritaville inside Detroit Metro Airport**

**Job Category****:** Server **Requisition Number****:** SERVE007542 Showing 1 location **Job Details**

**Description**

**Duties and Responsibilities:**

* Exceed First Class Service standards and behavior with every guest, business partner and peers.

* Treat guest and peers in accordance with the core values of the company.

* Present the menu, answers questions, and makes suggestions regarding food and service.

* Observe guests to respond to any additional requests and determine when meal has been completed.

* Knowledgeable and enthusiastic about the restaurant's menu and products.

* Totals bill accepts payment following established guidelines.

* Process all point of sale transactions in a quick, efficient manner while complying with the companys Cash Handling and Loss Prevention Standard Operating Procedures.

* Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.

* Build guest loyalty and enhance selling skills through the use of available training materials.

* Maintain clean organized work environment.

* Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.

* Responds appropriately to guest concerns.

* Complete all side work duties which may include sweeping and mopping.

* Maintain current adult beverage certification. Ensure responsible service of alcohol.

* Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.

* Other duties as assigned.

**Position Qualifications:**

* High School diploma or GED

* Restaurant experience preferred.

* Experience handling money and a point of sale system.

* Ability to work various shifts in a 7/365 team-oriented environment

* Excellent customer service skills and an ability to communicate effectively

* Self-starter able to prioritize and handle various tasks simultaneously

* Ability to adapt to changing priorities and unexpected situations

* Ability to communicate clearly and concisely with Team Members, Managers, and Guests.

* Proficiency required in reading and writing and mathematics

* Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances

**Qualifications**

**Skills**

**Behaviors**

**Preferred**

**Innovative****:** Consistently introduces new ideas and demonstrates original thinking

**Team Player****:** Works well as a member of a group

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**Enthusiastic****:** Shows intense and eager enjoyment and interest

**Dedicated****:** Devoted to a task or purpose with loyalty or integrity

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**Motivations**

**Preferred**

**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

**Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility

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**Education**

**Experience**

**Licenses & Certifications**