All Paradies Lagardère jobs, including the Shift Supervisor, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers.

**Key Responsibilities:**

- Supervise and lead the restaurant team during assigned shifts to deliver exceptional customer service and uphold the brand's image.
- Assist the management in the daily operations, including opening and closing procedures, inventory management, and ensuring compliance with health and safety standards.
- Train, mentor, and motivate team members to maintain high-quality service and efficiency.
- Handle guest inquiries, complaints, and feedback in a professional and timely manner, aiming to resolve any issues and leave customers satisfied.
- Monitor and maintain the cleanliness and organization of the restaurant to create a welcoming atmosphere.
- Collaborate with other supervisors and management to achieve financial targets, optimize productivity, and implement improvement strategies.
- Uphold company policies and enforce regulations, ensuring team members adhere to guidelines and procedures.

**Qualifications:**

- Previous experience in a supervisory or leadership role within the restaurant or hospitality industry is preferred.
- An appreciation for the culinary arts is a plus.
- Exceptional communication and interpersonal skills with the ability to inspire and motivate a diverse team.
- Strong problem-solving skills and the ability to remain composed in high-pressure situations.
- Detail-oriented, with excellent organizational abilities to manage multiple tasks effectively.
- Availability to work flexible shifts, including weekends and holidays.
- Must be at least 18 years of age.

**Benefits:**

- Competitive pay and opportunities for advancement within the company.
- Access to a supportive and engaging work environment.
- Employee discounts on food, beverages, and merchandise.
- Ongoing training and development to enhance your skills and knowledge.
- Join a team that values teamwork, creativity, and a passion for hospitality.

Great Reasons to Work with Us

• Career advancement opportunities
• Fun Work Environment
• Medical Benefits
• Company Paid Time Off
• Premium pay for Worked Holidays
• 401K Program
• On-line Learning system
• Associate recognition Programs
• Merchandise and dining discounts
• Transportation and parking space assistance

How you can Make a Difference

• Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
• As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.

• Warmly greet and acknowledge guests promptly.
• Present the menu, answers questions, and makes suggestions regarding food and service.
• Engage with guests in a friendly and professional manner. Create a lasting first and last impression.
• Knowledgeable and enthusiastic about the restaurant's menu, it’s ingredients, flavor profiles, portion sizes, and preparation methods.
• Observe guests to respond to any additional requests and determine when the meal has been completed.
• Totals bill accurately and accept payment following established guidelines.
• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items and desserts.

• Build guest loyalty and enhance selling skills through the use of available training materials.
• Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.