Position Summary:
To efficiently welcome and register guests, answer questions about services/amenities, maintains and updates records, obtains payments, and makes reservations to ensure outstanding customer service.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

• Provide a high standard of customer service
• Welcome guests upon arrival
• Register guests by obtaining necessary information and issue room keys
• Provide concierge duties for guests by answering inquiries regarding the Resort and offerings available in the surrounding area
• Carry out payment transactions accurately and balance daily sales with receipts
• Make reservations for guests either in person or over the phone
• Assist in the management of bank bags and staff deposits
• Maintain cleanliness all Front Desk/Lobby work and service areas
• Assist customers in a friendly and professional manner
• Thank guests for their visit and invite them to return
• Perform additional responsibilities per the Front Desk Manager
• Comply with Par 5 Resort policies/procedures
• Communicate effectively with superiors, peers, & subordinates.
• Take day-to-day work direction from management
• Be able to lift and carry up to 30lbs alone/60 lbs with help and able to stand and walk for extensive periods of time

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must be at least 17 years of age
• High School Diploma or GED preferred
• Relevant experience preferred
• Meet essential job function requirements
• Must be available to work nights, weekends, holidays, and as business levels dictate

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 30-60 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person