Job Summary

• The candidate will be responsible for analyzing visitor behavior patterns, trends and predict impact of changes to customer experience and buying process. Apply your analysis skills to mine through our digital, CRM and sales data and communicate results to key stakeholders.

Duties and Responsibilities

• Analyze visitor behavior patterns, trends and predict impact of changes to customer experience and buying process
• Collaborate with internal teams to assess impact of digital promotions
• Coordinate with web product managers to assess effectiveness of product launches
• Develop relevant practices and procedures for preparing business reports
• Quickly respond to ad hoc analytic requests which are common in our data-driven environment.
• Develop and build a variety of reports using SQL, Tableau, Excel, and other software packages.

Education, Experience & Certifications

• Bachelor’s degree in Math, Statistics, Computer Science, Engineering, or other relevant field required
• 3-5 years of business experience
• 3-5 years of analytics experience, including web analytics
• Skill in programming in SQL, Excel and developing reports in a BI tool.
• Proficient in web analytics concepts and tools including Adobe Analytics/ Google 360, as well as experience with GTM, Tealium or other web tag management platforms.

Functional Skills

• Analytical Skills: effectively uses data to generate insights for operations excellence
• Planning & Prioritization: highest impact, highest value
• Financial & Business Acumen
• Communicates Effectively and Candidly
• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions
• Process Improvement: Strive to continually improve
• Ability to build and leverage talent
• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise
• Ability to effectively communicate, inform, and influence senior leaders
• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects

Our Values

• EVERYONE BELONGS – Diversity, Equity, Inclusion and Teamwork
• DO THE RIGHT THING – Integrity, Character and Community
• PEOPLE FIRST – Customer and Team member Focus
• INNOVATE TO WIN – Think Differently and Lead Change
• HAVE FUN – It’s Pizza, It Has To Be Fun!

Our Core Competencies

• CUSTOMER FOCUSED - Put the customer’s needs first
• RESULTS DRIVEN – Commit to achieving objectives
• INNOVATIVE MINDSET – Open to new ideas and ways of doing business
• STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking
• COLLABORATION – Work together in the most effective way

Papa Johns is an equal opportunity employer.