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Customer Service Parts Counter / Service Writer
Job Category : Parts Requisition Number : CUSTO010518 Showing 1 location Job Details
Description
PAP KENWORTH REDMOND, OR
CUSTOMER SERVICE PARTS COUNTER / SERVICE WRITER :
Position will respond to customer needs for parts in person or by telephone at store location, check in units for repairs and quote.
Must be self-motivated, assertive, have excellent customer relation skills, and be able to perform at a high level in a fast past and team-oriented environment.
Heavy duty truck parts counter or automotive parts counter experience is a plus but willing to train the right person. Requires the ability to communicate effectively with customers by telephone and in person, in an effort to sell company parts and service.
Above average organizational skills, positive attitude and ability to take initiative independently are a must.
Why work for Pape :
Online and Instructor-Led Training; Tuition Reimbursement for Training Programs
Pape is known for their stability, their honesty and their integrity.
Qualifications
Skills
Behaviors
Required
Enthusiastic : Shows intense and eager enjoyment and interest
Team Player : Works well as a member of a group
Motivations
Required
Self-Starter : Inspired to perform without outside help
Education
Experience
Licenses & Certifications
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Last updated : 2024-04-23
Full Time
$44k-59k (estimate)
04/25/2024
05/09/2024
If you are interested in becoming a Parts Counter, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Counter for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Parts Counter job description and responsibilities
Keep customer addresses, phone numbers, etc up to date in the computer
01/20/2022: Jacksonville, FL
Properly identifying needed items, using parts catalogs, microfiche, or CD-Rom
01/28/2022: Toledo, OH
Making certain that the technician or customer receives the proper part on time as promised – call customers for parts pick-up and delivers parts if necessary.
02/14/2022: Springfield, MA
Filling customer’s wants for out-of-stock or non-stocked merchandise
01/20/2022: Greenville, SC
Attempting sales of additional needed or related parts or accessories
04/10/2022: Pueblo, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Parts Counter jobs
Keeps front and rear counter areas clean and uncluttered.
01/19/2022: Alamogordo, NM
Participates with the parts manager in maintaining a lost sales tracking program.
03/12/2022: Grand Rapids, MI
Participates in all training programs that are made available.
02/23/2022: New York, NY
Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
03/11/2022: San Francisco, CA
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
02/27/2022: Vincennes, IN
Step 3: View the best colleges and universities for Parts Counter.