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Technical Support Manager
Pantheon Data Washington, DC
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$127k-162k (estimate)
Full Time Just Posted
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Pantheon Data is Hiring a Technical Support Manager Near Washington, DC

Company Overview
Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.
Position Overview
We are seeking an experienced and highly skilled Technical Support Manager to join our team. The ideal candidate will have extensive expertise in electric power systems, control systems, and computer hardware/software design. This role requires a deep understanding of conceptual and detailed design, as well as the ability to manage complex projects for submarine or surface ship systems.
Responsibilities
  • Lead and manage projects in compliance with DoD acquisition processes.
  • Provide strategic direction and oversight for program management and technical initiatives.
  • Oversee the integration of complex multifunctional devices.
  • Define and verify interfaces between components and systems.
  • Conduct assessments of component and system-level reliability, maintainability, and availability.
  • Develop and implement strategies to enhance system performance and reliability.
  • Assess shipboard impacts of various systems and components.
  • Conduct feasibility studies and requirements allocation analyses.
  • Develop and execute test plans to validate designs and implementations.
  • Supervise conceptual and detailed design phases for multi-functional facilities and support systems.
  • Perform cost/benefit and life cycle cost analysis.
  • Provide recommendations based on cost analysis findings.
  • Contribute to the conceptual and detailed design of submarine or surface ship structural configurations, machinery, and components.
  • Conduct evaluations at both model and full scale.
Required Skills and Experience
  • B.S. in Engineering
  • Minimum of 10 years of experience in one or more of the following areas:
    • Electric power generation, distribution, and conversion.
    • Control system development.
    • Computer software and hardware design and implementation.
    • Circuit analysis, magnetics, and/or fiber optics.
  • Experience in conceptual and detailed design and multi-functional facilities and support systems for test and evaluation of submarine or surface ship structural configurations, machinery, and/or component designs in model and full scale.
  • Strong project management and leadership skills.
  • Excellent communication and interpersonal abilities.
  • Advanced proficiency in engineering software and tools.
  • Ability to work collaboratively with cross-functional teams and stakeholders.
  • Exceptional analytical and problem-solving skills.
  • Detail-oriented with strong organizational abilities.
Preferred Skills and Experience
  • Additional 10 years of experience with DoD acquisition processes, in DoD/Navy program management, Industry or Government technical management, or Industry or Government business management.
  • Master's Degree (MS) in the field of engineering.
Clearance Requirements
U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.
Work Location
Washington, DC - Hybrid
Benefits Overview
We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity. In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at
Pantheon Data is an Equal Employment Opportunity Employer
Pantheon Data is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Equal opportunity legal notices can be viewed on the following PDF: . You may also view the OFCCP's .
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone (571) 363-4020.
This company uses E-Verify to confirm each employee's work authorization. For more information, click here

Job Summary

JOB TYPE

Full Time

SALARY

$127k-162k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/06/2024

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