850 technical support manager Jobs in washington, dc
Tech-Marine Business, Inc. is Hiring a Technical Support Specialist Near Washington, DC
COMMITMENT. EXCELLENCE. INTEGRITY.
Our Mission Statement
TMB will strive to be the best Employee-Owned Business contributing to our National Defense.
We are committed to providing meaningful work, fair compensation, benefits that support a work/life balance, and to contribute towards a secure retirement for all our Employee-Owners.
Our Guiding Principles
Commitment to our customers missions;Excellence in everything we do;Integrity in all our relationships.
These are the principles which govern who we are and what we do.
TMB, Inc has an exciting opportunity for a Technical Support Specialist to provide support to a Naval Program Office.
We have immediate openings for Technical Support Specialists supporting Information Technology systems for customers at the Naval Sea Systems Command located at the Washington Navy Yard. Technical Support Specialists will support a large customer organization for ordering, issuing, maintaining, and help desk for IT assets.
Qualifications:- High School degree.
- Experience with US Navy programs or operations is preferred.
- Navy CyberSecurity Workforce Qualification is desired.
- Must be a United States citizen.
- Must possess an active DOD Secret security clearance.
- Proficiency using the Microsoft Office suite including Word, Excel, and PowerPoint.
- Outstanding verbal and written communications skills.
- Ability to perform frequent internal and external customer interface including regularly scheduled and ad hoc meetings.
- Ability to travel reasonable distances (up to mile one way) to meet with customers or other company personnel in the execution of job functions.
- Ability to lift and carry up to 25 pounds in order to carry a laptop, notebooks, papers, binders and other tools and equipment required in the execution of job functions.
Job Summary
Full Time
$82k-106k (estimate)
07/15/2024
08/03/2024
tmbhq.com
Washington, DC
200 - 500
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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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