Description

Who we are:

At Eye Center of Northern Colorado, a Panorama Eyecare company, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together! 

The Position:

As a Technician III at Panorama Eyecare, you will play a pivotal role in our mission to deliver the best eyecare. You'll be part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role. 

 Key Responsibilities:

• Patient intake and workup, following standardized protocol. 
• Ophthalmic diagnostic testing at Level III proficiency. 
• Patient counseling and education as needed. 
• Awareness of patient flow issues and ability to maintain efficient clinical flow. 
• Updates daily schedule by assessing no-shows and add-ins. 
• Scribes in a rotational pattern. 
• Answers and returns phone calls and writes scripts as requested by physicians and other departments. 
• Stocking and cleaning clinic as needed. 
• Facilitates patient experience by assisting physician in overall patient care. 
• Works within the confines of the team by assisting other departments with answers to questions, patient triage, etc. 
• Maintains a professional demeanor, including dress and work conversation.
• Understands and solves patient complaints. 
• Other duties as assigned. 

Requirements

Who You Are:

• Provides exceptional eyecare to our diverse clientele, upholding the highest standards of professionalism and skill.
• Cultivates an environment of mutual respect and open communication, fostering a sense of belonging and care among team members. 
• Upholds to our C.A.R.E. Strategy, delivering unmatched patient care through courtesy and professionalism. 
• Embraces continuous learning and growth, actively participating in training programs to stay at the forefront of eyecare advancements. 
• Contributes to a culture of Excellence by consistently seeking opportunities for improvement and innovation in our eyecare practices. 

Requirements:

• COA, COT or COMT preferred. 
• High school diploma or equivalent required. 
• Prior experience in a fast-paced medical office and in electronic health record preferred. 

Performance/Skills Requirements: 

• Completion of Level II skill proficiencies to the satisfaction of Clinical Operations Manager. 
• Efficiency scores to the satisfaction of Clinical Operations Manager. 
• Customer service to the satisfaction of Clinical Operations Manager. 
• Effectively and empathetically communicate in both oral and written formats. 
• Fluency in Spanish a plus. 

Physical Demands:

• Ability to be on your feet for long periods of time. 
• Ability to lift up to 25 pounds. 
• Ability to raise hands and arms to shoulder level without restriction, pain, or discomfort. 
• Ability to perform extended use of phones and computer terminals, as well as diagnostic equipment without pain or discomfort. 

Additional Job Details:

• Floats between our clinic locations in Fort Collins.
• This is a Full-Time Position.
• Compensation for this role will be $26.50 - $38.50 per hour based on experience/certification.

The Perks:

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company Paid Optical Allowance 
• Company Paid Routine Eye Care 
• Short Term and Long-Term Disability Insurances 
• Educational Allowance 
• Paid Holiday Program 
• 401K With Company Match 

Join Our Team!

Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Apply now and let your passion for excellence and patient well-being shine! 

EEOC:

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.