Description

Who We Are

At Cheyenne Eye Clinic, a Panorama Eyecare company, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together! 

The Position:

As an Optician at Panorama Eyecare, you will play a pivotal role in our mission to deliver the best eyecare. You'll be part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role.

The Role

The successful Optician will contribute to the fulfillment of the Panorama Eyecare’s mission statement by possessing exemplary patient / customer service skills, being highly motivated, energetic, and able to multitask in a fast-paced environment. In addition, the Optician will be highly skilled at preparing and fitting glasses, filling prescriptions, helping patients / customers choose frames, adjusting and fitting finished glasses, processing orders with optical labs, final inspection of order. They are accountable and responsible for each patient’s order they process. 

• Assists customers in choosing the most appropriate eyeglass frame, type of lenses, and lens features.
• Measures customers accurately to make sure the glasses will fit properly.
• Prepares orders for the ordering and fabrication of the eyewear so the lab can prepare, grind, edge, and insert lenses into the frames.
• Processes and submits eyewear orders accurately to the wholesale labs.
• Inspects all finished eyewear to make sure the prescription has been filled correctly and there are no defects present, follows up with lab if necessary.
• Dispenses finished glasses to the patient / customer, making sure that they fit, are comfortable, and that patient satisfaction has been achieved.
• Repairs patient’s broken frames, or assist them with the selection of a new pair of glasses.
• Adjusts frames for the patient / customer who has come in for realignment.
• Inspects, cleans, and maintains the frame inventory on display in the optical department.
• Transmits information on the computer/internet to obtain insurance company approval for billing and processing.
• Applies press-on prisms; both standard and compound.
• Hand edges glass, plastic and polycarbonate lenses when necessary.
• Tints plastic lenses when necessary.
• Mounts and re-mounts drilled rimless eyewear.
• Performs daily receiving of optical goods from various vendors. 
• Prepares orders daily for dispensing optician.
• Follows up with vendors regarding late orders and back orders and keeps patient apprised of order status.
• Coordinates shipment of frames to labs for assembly by labs. 
• Prepares RTV goods for shipment and tracks credits due from each vendor. 
• Performs daily balancing of patient payments to receipts.
• Other duties as assigned. 

Requirements

 Who You Are

• Minimum of High School Diploma or equivalent.
• ABO certification through the American Board of Opticianry, preferred.

Additional Job Details

• Works at our clinic location, Cheyenne Eye Clinic.
• This is a Full-Time Position.
• Compensation for this role will be $16.50 - $19.50 an hour based on experience/certification.

Our Growth Opportunities

At Panorama Eyecare, we care about our employee’s ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow.

Our Employee Perks

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company Paid Optical Allowance
• Company Paid Routine Eye Care
• Short Term and Long-Term Disability Insurances
• Educational Allowance
• Generous Paid Holiday Program
• 401K With Company Match

Join Our Team!

Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Apply now and let your passion for excellence and patient well-being shine!

EEOC

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.