We are thrilled to offer an exciting opportunity to join our global remote/hybrid working team as an Asset Manager! You will have a vital role in building strong relationships with our customers and ensuring the successful execution of the Digital Furnace Monitoring (DFM) program. Your expertise will be instrumental in guiding customers to interpret data findings and providing valuable insights to optimize their operations.

Who We Are

PaneraTech, Inc develops unique solutions to help customers reliably make more product with their critical assets. Many heavy manufacturing industries such as steel, glass, cement, copper, and aluminum use high temperature processing to melt tons of material in a day. We help in two main areas:

• Asset Life Extension – With our patented solution in the glass and steel industry, we help manufacturers in over 40 countries make data-driven decisions using sensors, data, and AI. This results in longer asset campaigns with higher annual production.
• Enabling the next generation of workers – Heavy industry has relied on the experience of employees who worked for 20-30 years in one plant. As a generation of operators and engineers retire, we bridge the experience gap with technology, data, and expertise. We offer solutions to our customers to make their process more data-driven so that an early career workforce can flourish.

Working at PaneraTech

At PaneraTech, you will be part of a global, innovative and hybrid working team. In this collaborative and inspiring culture that is fostered by a creative and intellectually stimulating work environment, you will be encouraged to bring the best out of yourself and your colleagues. We tripled our size in 2023 and while still growing; we are looking for professionals willing to work in a fast-paced environment, cannot wait to excel in their work and are crazy about improvement! We recognize our colleagues’ achievements and both individual and team performance is valuable to us.

Key Responsibilities

• Take ownership of customer’s defined KPIs and collaborate closely with the corporate and plant teams to ensure the successful monitoring and maintenance of furnaces.
• Analyze production data and refractory thickness sensor data to interpret trends and patterns, providing insights for effective furnace maintenance and operation action plans.
• Conduct quarterly meetings with the team to review process, audit, and sensor data, and provide actionable recommendations aligned with production and CAPEX objectives for each furnace.
• Collaborate with plant personnel to utilize the XSight platform installed on a tablet for conducting daily furnace inspections and monitoring.
• Optimize asset visibility across the entire organization.
• Develop and deliver training programs on PaneraTech’s technology for digital asset monitoring.
• Provide technical support to troubleshoot and resolve customer issues.
• Maintain accurate records of training sessions, customer interactions, and technical support provided.
• Prepare reports on customer feedback, system performance, and recommendations.
• Stay updated on advancements and features of PaneraTech technology.
• Enhance knowledge and skills to support customers and contribute to technology development.
• Manage audit and monitoring of multiple glass furnaces across different plants.
• Coordinate with internal teams and external stakeholders for seamless execution.
• Adhere to PaneraTech's safety policies and promote safety leadership.
• Enforce safety rules and work practices for a safe working environment.

• Proven experience in asset management, preferably in the glass manufacturing industry.
• Minimum of 10 years of experience in furnace operations is essential for this role.
• Strong knowledge and experience in conducting refractory audits are highly valued.
• Able to assess refractory condition, identify potential issues, and recommend appropriate maintenance or replacement actions.
• Excellent interpersonal and communication skills to effectively train customers and present audit findings.
• Able to work in hot conditions and meet the sensory demands of work,
• Able to adapt to various industrial working environments and solve problems quickly,
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Detail-oriented and organized, capable of conducting comprehensive audits and preparing detailed reports.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Familiarity with safety regulations and commitment to ensuring a safe working environment.

Travel

This is a remote position that will require 50% travel to our customers worldwide.

At PaneraTech, we value our employees' well-being and offer a range of benefits to support them. These include:

• Medical, Vision, and Dental Insurance Plans to ensure your health and well-being.

• Flexible work hours to promote a healthy work-life balance.

• Home office technology support package, with up to $500 provided to enhance your remote work setup.

• Paid Time Off and Holiday Time Off to allow for relaxation and rejuvenation.

Join us at PaneraTech and become part of a dynamic team dedicated to delivering cutting-edge solutions in the glass and steel industry.