Description

PURPOSE OF POSITION: The IT Specialist position will be responsible for the status of all company devices to ensure networks and operation are working properly and effectively.

RESPONSIBILITY AND AUTHORITY: The IT Specialist position will not have any direct reports.

ESSENTIAL FUNCTIONS OF THE POSITION:

1. Ensures that all computers and associated equipment are operational at all times
2. Monitors hardware systems using operating systems and executes daily backups
3. Performance duties associated with batch processing of jobs and distributes appropriate reports
4. Solves commonly occurring operations problems and refers more complex problems to higher-level staff
5. Monitors status of the network to ensure that all devices are working properly
6. Administers e-mail system.
7. Evaluates network performance to maintain standards and corrects as necessary.
8. Installs upgrades, receives calls pertaining to network problems and either correct as the problem or directs user to the appropriate area for resolution.
9. Provides tape backup.
10. Performs work on network security, including registering users and installing firewalls.
11. Performs installations, updates, and maintenance of new and existing telecommunication systems and networks.
12. Completes preventative maintenance on network communication equipment.

Qualifications

MINIMUM POSITION REQUIREMENTS (Skills & Abilities)

1. Bachelor’s degree in Computer Science, Computer Information Systems or related area
2. 1-2 years of Network/System Administration, Computer Operations, Data Processing Product Control Experience or related area
3. Excellent organization and communication skills
4. Good analytical skills and ability to multi-task
5. Experience with SQL Server, Exchange Server and MS Outlook, Linux OS, VMWare and server virtualization, MySQL, Network Security, Active Directory, Network Monitor Tools, Desktop PC Support

PHYSICAL DEMANDS: Ability to lift up to 50lbs (various computer equipment)

TOOLS AND/OR EQUIPMENT USED: Various company equipment, programs, hardware, software-in order to effectively complete job duties.

EDUCATION: Bachelor’s degree in Computer Science, Computer Information Systems or Related Area (degree required may be waived and substituted for years of experience above and beyond the 1-2 years required)

TECHNICAL TRAINING: n/a

OTHER: n/a

WORK EXPERIENCE: 1-2 years of Network/System Administration, Computer Operations, Data Processing Product Control Experience or related area

WHAT ADDITIONAL SKILLS OR ABILITIES WOULD BE HELPFUL FOR THE JOB?

Ability to multi-task and complete projects with strict timelines