Come join the fun and fast-paced team at Destination Geneva National, where your office is on the golf course and your golf is free! Formerly known as Starter/Ranger, this position performs all duties and tasks that ensures golfers thoroughly enjoy their round from beginning to end by starting on time and maintaining our pace-of-play standards for each course and situation. ESSENTIAL FUNCTIONSPrimary responsibilities include, but are not limited to, the following:Greet and assist golfers with anything they need or ask forDirect play from the 1st Tee – collect receipts, give tee recommendations and course conditions of play, pace of play requirements and clearance to begin playInform guests of on-course Food & Beverage opportunities, beverage cart availabilityContinuously MONITOR and regulate pace of play on the golf courseInteract and answer questions from golfers and guestsCommunicate with golf shop(s) regarding all play and any changes that may occur with scheduled tee times or delaysCoordinate throughout the day with the shop and starter in regard to actual group starting times and manage their round time in conjunction with the expected pace of play Place and remove any special event requests on the golf course – proximity markers, sponsor signs, etc.Monitor all golf cart usage to ensure that ALL restrictions are obeyed and followed – 90 degrees, cart path only, etc.Visually inspect the golf course each day – pass along observations and potential problems (i.e. irrigation leaks, overwear from carts, trash accumulation, etc.)Contact Professional Staff with any incidents immediately, take notes with names and specifics, and pictures if necessaryCheck and refill sand & seed bottles at refill postsPick up visible debris and litter from the golf courseCheck water stations throughout the day – water levels and cupsAct as a lead-out for shotgun eventsAssist the Professional Staff with any event preparations and wrap-upPerform any duties requested by the Professional StaffCommunication with Golf Shop, assistants, and professional staff regarding golf course status EDUCATION/EXPERIENCEExcellent customer service skills and positive demeanorExperience playing golfSome knowledge of golf\golf course operationsValid driver’s license is required SUCCESS FACTORSThe attributes listed below are representative of the knowledge, skill and/or ability required.Ability to function in a team environmentAbility to apply customer service skillsAbility to successfully resolve guest issues/problemsAbility to anticipate guest/member needsAbility to work independently with confidenceAbility to remain calm under difficult circumstances WORKING CONDITIONS AND PHYSICAL DEMANDSInteract verbally with guests, members and staffAnswering customer questionsOccasional liftingSitting/standing and/or driving a golf cart for extended periods of timeAttend player services staff meetingsWork unsupervised