2 Guest Services Representative (Front Desk Concierge) Jobs in Port Aransas, TX
Palmilla Beach Resort & Golf Community is Hiring a Guest Services Representative (Front Desk Concierge) Near Port Aransas, TX
Guest Services is the first point of contact for all guests on property. Ensuring the guest has been greeted warmly and provided with all information needed for their stay is critical. As a Guest Services Representative (Front Desk Concierge), your role is to provide and maintain an overall positive guest experience.
Key Responsibilities of the Guest Services Representative
- Ensures customer satisfaction and positive relations through daily interaction with all guests
- Communicate inclement weather and unsafe conditions to Guests
- Delivers and promotes prompt, courteous and friendly service to all guests and employees
- Prepare and maintain cleanliness and organization of indoor and outside areas, including pool, pool furniture, beach furniture and restrooms in pool and beach
- Deliver excellent service to all guests at the front desk, pool and beach, including providing Food and Beverage Service
- Works in conjunction with the Beach Attendant staff, practicing positive communication and teamwork at all times
- Expected to arrive on time, in professional attire, with positive attitude
- Assist in activities on property or special events
Required Skills/Abilities:
- Must have the ability to stand/walk throughout the duration of the shift for up to 8 hours working in all weather conditions
- Pass a pre-employment drug screen
- Ability to lift a minimum of 20 pounds
- Excellent guest service skills
- Proficient with Microsoft Office and general computer knowledge
- Must have a strong attention to detail
- Adhere to all the opening and closing duties
- Available to work a flexible shift, including weekends and holidays
- Other duties and responsibilities may be assigned
Performs other duties as required.
- High school diploma or equivalent required.
Minimum Qualifications for the Front Desk Attendant:
- High school diploma or general education degree; or one (1) year administrative experience and/or training; or equivalent combination of education and experience.
- Ability to read and speak English in order to perform the duties of the job.
- Possesses computer skills, including, but not limited to, use of Microsoft Word, Excel, Jonas and Publisher.
- Must be able to work weekends and evenings.
Job Summary
Full Time
$27k-36k (estimate)
04/10/2024
06/09/2024
The job skills required for Guest Services Representative (Front Desk Concierge) include Microsoft Office, Teamwork, Guest Service, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative (Front Desk Concierge). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative (Front Desk Concierge). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Representative (Front Desk Concierge) positions, which can be used as a reference in future career path planning. As a Guest Services Representative (Front Desk Concierge), it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative (Front Desk Concierge). You can explore the career advancement for a Guest Services Representative (Front Desk Concierge) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.
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