General Description

The primary responsibilities of a Bartender include taking exceptional care of guests and ensuring servers receive bar orders accurately and in a timely fashion. In order to be successful, a Bartender must possess the knowledge and ability to prepare high-quality drinks in a fast paced environment. In addition, bartenders must have a high degree of knowledge of all food items being served, be able to speak confidently and politely to all guests, be able to read and provide for the wants and needs of each guest, and be able to prioritize tasks in order to work in an efficient and organized manner.

Work Duties

• Prepare bar and lounge area for guest arrival
• Know and be able to explain all food and beverage items on the menus
• Know and be able to explain any featured items or specials
• Politely greet guests in a timely fashion
• Lead guests through the restaurant menus and make appropriate menu suggestions
• Suggestively sell and upsell menu items as appropriate
• Answer any guest questions as necessary
• Ring guest orders accurately into the POS system
• Prepare guest drink orders quickly and efficiently
• Be able to prepare drinks accurately and according to the recipe
• Deliver each order to the guest or server in a timely fashion
• Observe proper service procedures when serving food and beverage items
• Follow up with guests at appropriate times to ensure satisfaction and refill beverages
• Clear bar area and/or tables of unnecessary items at appropriate times
• Process guest payments accurately and quickly following company cash handling procedures
• Maintain the bar area in a clean and organized condition
• Receive and properly store all liquor, beer and wine orders
• Work with managers to ensure proper par levels of all bar items are maintained
• Prepare essential bar products such as simple syrup, fresh lime juice, and drink mixes as necessary
• Complete all assigned opening and closing duties
• Display proper food safety procedures at all times
• Follow all necessary laws and processes for the safe service of alcohol
• Work closely with all other team members and display good teamwork
• Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
• All other tasks as assigned

NOTE: This Job Description is subject to change at any time

Work Experience & Education Requirements

• Minimum one year of bartending experience
• Minimum of a high school diploma or equivalent
• Previous experience in a high-volume, upscale restaurant environment preferred
• Knowledge of Mexican cuisine and beverages a plus
• Must have or be able to obtain a State of Florida Food Safety Certificate
• Must have or be able to obtain a Florida Responsible Vendors Certificate
• Must be well versed in food safety - including proper techniques for handling food and personal hygiene requirements
• Must be well versed in laws and company practices regarding the safe and legal service of alcoholic beverages

Working Conditions & Physical Requirements

• Must be able to perform all necessary job functions
• Must be able to stand and be mobile for up to 4 consecutive hours
• Must be able to function in narrow spaces, such as those found in kitchens and dining rooms
• Must be able to lift and carry equipment/food up to 50 pounds
• Must possess dexterity in lifting and carrying trays and other restaurant items
• Must be able to push and pull (carts, doors etc.)
• Must be able to reach, bend, kneel, stoop and crouch
• Must be able to perform repetitive tasks
• Must be able to complete work duties in a variety of environmental conditions, including coolers, freezers, kitchen environments and outdoors
• Must be able to work with foods containing various food allergens
• Must be able to communicate and interact politely and effectively with guests of all types
• Must be able to effectively satisfy guest demands
• Must be able to work effectively in a fast-paced environment
• Must be fluent in the English language
• Must be available to work weekends and holidays
• Must be able to arrive for all assigned shifts on-time
• Must be able to comply company appearance guidelines