Description
Join Us at the Zoo!
Interested in saving wildlife in wild places? At the Zoo, our job is for people to fall in love with nature. Our job is for people to have fun. Our job is to save the planet. Palm Beach Zoo & Conservation Society's mission is to inspire people to act on behalf of wildlife and the natural world. By joining our team, you'll become a critical part of a conservation organization at a thrilling time as we expand our team to build the Zoo of the future. Come join a passionate team that gets to work around koalas, jaguars, and panthers while actively doing conservation work in the field from corals to Florida panthers. A green sustainable workplace that embraces DEAI, we are actively creating a more diverse and thriving workforce.
Guest Services Agents are the face of the Zoo, and they perform a number of important roles. They interact with guests entering the Zoo and handle ticket and membership sales, guest questions, carousel, Lorikeet Loft operations, and parking lot assistance. All Guest Services Agents are trained in every role and can be asked to perform any role during their scheduled shifts. We are looking for enthusiastic people who will enhance the guest experience and help us connect our guests to amazing wild animals and places!
Requirements
Education Requirements and Technical Skills

• Exceptional interpersonal skills to enhance the service standards throughout the operation
• Excellent communication, guest service, and time management skills
• Ability to organize, plan ahead, and manage workload
• Team player and a self-starter; able to work independently without constant supervision, but also able to work well with other staff members and volunteers
• Basic computer skills
• High school diploma or equivalent
• Flexible schedule and the ability to work weekends, holidays, and occasional evening events
• Ability to work outside in all types of weather conditions, including summer heat and rain
• At least 18 years old and must pass background check and drug screen.
• Part Time hours are up to 28 hours per week

Physical Requirements

• Ability to work in weather conditions typical to South Florida.
• Ability to use radio, telephone, and computer to communicate and follow written and verbal instructions.
• Must be willing and able to work varied and long shifts including holidays and weekends.
• May require the ability to frequently remain in a stationary position 50% of the time
• Ability to occasionally lift and carry up to 50 lbs.