Join a growing, visionary company pioneering an emerging health-care movement, empowering people to make their own choices and live independent lives. Palco provides technology and financial services to aid individuals and their families to thrive at home and in their communities. Palco employs over 100 people from 22 states and partners with governments and state agencies to provide various self-directed services to diverse populations. We remain committed to our fundamental mission to provide the best financial and support services to aid individuals and their families to thrive at home and in their communities.

We are a highly-organized company that offers competitive salary, health insurance (including dental and vision), flexible working hours, a solid work/life balance, plenty of autonomy (no micromanagers here), generous paid time off, employer-matching retirement plan, bonus potential, and career advancement opportunities.

We are seeking a product designer with a passion for finding solutions that allow customers to intuitively use our software products. The ideal candidate will be skilled at each stage of the software design process but always focused on the needs of the customer and creating delightful products in a creative environment that requires proven leadership skills and the ability to execute a creative vision.

• User Research: Conduct user research to understand user needs, behaviors, and pain points. Use insights to inform and guide the design process.
• Wireframing and Prototyping: Create wireframes, user flows, and interactive prototypes to visualize and communicate design concepts. Iterate on designs based on user feedback and testing.
• UI/UX Design: Design user interfaces that are visually appealing, user-friendly, and aligned with brand guidelines. Ensure a seamless and intuitive user experience across all digital touchpoints.
• Collaboration: Work closely with product managers, developers, and other stakeholders to understand project requirements and contribute to a collaborative, iterative design process.
• Usability Testing: Plan and conduct usability testing sessions to gather feedback and identify areas for improvement. Use data-driven insights to refine designs and enhance overall product usability.
• Stay Updated on Design Trends: Keep abreast of industry trends, emerging technologies, and best practices in UI/UX design. Apply this knowledge to improve the design process and deliver innovative solutions

Qualifications:

• Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing
• Expertise in visual design software tools
• An intuitive eye for customer needs beyond the obvious
• Excellent attention to detail
• Ability to collaborate with cross-functional team members
• Ability to collect and interpret both qualitative and quantitative feedback
• A well-rounded portfolio of client work, demonstrating a strong understanding of UX
• Ability to effectively communicate and persuade around design concepts
• Passion for design; not satisfied with the status quo and always thinking of ways to improve
• Bachelor’s degree in a design related field such as graphic design or computer science
• Proven experience as a Software Product Designer or similar role, with a strong portfolio showcasing design projects and problem-solving skills.
• Experience working in an Agile development environment is a plus.

Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis.