Summary:

Responsible for maintaining the cleanliness of assigned areas to ensure a clean, comfortable, safe and attractive environment for our guests

Essential Functions and Responsibilities

• Maintain the highest standards to ensure the quality and cleanliness in the casino and other required areas as assigned by the Supervisor
• Assume the responsibility of keeping your assigned area maintained in accordance with policies and procedures
• Clean in between slot machines, remove any paper, place any glasses on the end of the slot bank, and discard all empty bottles
• Empty ashtrays ensuring there are not any hot ashes, clean out built-in ashtrays and remove items from sand urns; wipe ashtrays clean with a wet towel
• Sweep trash and debris, edging machines, and/or stairs
• Check the porter closets in assigned area, remove boxes, towels, trash, remove gum and check for spots at the end of each shift
• Properly use and operate tools and equipment as trained
• Continually observe your area and report any conditions that may not be up to company standards to the Lead Porter
• Perform Housekeeper duties as needed
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• Previous public area or housekeeping cleaning experience preferred
• Previous experience working with chemicals, cleaning products and solvents as well as the correct use of each
• Possess excellent written, verbal and communication skills
• Ability to organize and work on multiple tasks simultaneously
• Ability to effectively interact with fellow team members and management
• Ability to interact with guests in a professional and courteous manner
• Proven experience providing high level of guest service
• Must be at least 21 years old
• High School diploma or equivalent
• Ability to communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• None

Physical Requirements

• Frequently push, pull or otherwise move objects weighing up to 50 lbs
• Frequently lift and/or carry up to 50lbs at floor, knee, waist and chest levels
• Regularly reach, bend, twist or stoop
• Occasionally sit at desk
• Always standing or walking throughout the work station for the duration of the shift
• Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity
• Work for sustained periods of time maintaining concentrated attention to detail
• Occasionally move throughout the property
• Communicate via radio

Work Environment Potential Conditions

• Indoor and outdoor
• Smoky and noisy
• Hot and cold temperatures
• Bright, flashing lights
• Slippery Surfaces
• Exposure to chemical agents and dust

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.