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PagerDuty is seeking a Senior Manager of Community and Advocacy Programs to join our diverse, customer-focused team! As Sr. Manager, Community and Advocacy Programs, you will lead the PagerDuty community and advocacy programs. You ensure efforts align to and can be measured against PagerDuty’s business goals (customer retention and growth, API adoption, influence on ARR, and more). You work across the community team and beyond to create and execute programs to attract, engage, and retain customer champions. With a global remit, your direct reports include community program managers and DevOps and Developer Advocates in EMEA and North America. This is an exciting opportunity to help shape programs that drive authentic awareness and thought leadership, engage customers to help them achieve success, and develop champions within PagerDuty’s customers. The ideal candidate will have a background in community management at a B2B SaaS company with the ability to build strong partnerships at all levels of leadership and collaborate through influence.
KEY RESPONSIBILITIES
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
The base salary range for this position is 142,000 - 217,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Full Time
Software & Cloud Computing
$140k-176k (estimate)
03/22/2024
04/03/2024
pagerduty.com
SAN FRANCISCO, CA
500 - 1,000
2009
Public
JENNIFER TEJADA
$200M - $500M
Software & Cloud Computing
PagerDuty is an operations management platform that offers businesses processes with automated scheduling, reporting and incident management solutions.