The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.

PacSun Fit
Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends.
Contributes to a positive working environment by consistently exhibiting core value behaviors
Maintains and drives the companys fashion image by adhering to the Employee Appearance Guidelines
Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
Strive to improve individual performance while working as a productive member of the team

Customer Experience
Delivers an engaging, positive and authentic customer experience with all customers
Focuses on full-price selling while maintaining awareness of product value and promotions
Handles customer situations in compliance with policy and procedures, attempts to solve for yes and partners with the leadership when dealing with escalated issues
Completes all assigned tasks in a timely and efficient manner
Executes all visual directives and maintains visual standards set by the company and as directed by the management team
Supports high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experience
Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program
Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline
Shares feedback from customers with the leadership team to improve the overall customer experience

Results Driven
Actively participates in all company and store contests and events
Stays current on all financial goals and priorities
Assists the leadership team in achieving all sales and operational goals
Additional Responsibilities
Ability and willingness to take an additional tasks
Adheres to federal, state and local labor laws
Ability to work flexible hours and understands and complies with all scheduling policies and practices
Secures and maintains any assigned company property
Ability to safely lift up to 50 pounds
Ability to utilize power tools and navigate a ladder as needed
Ability to work on the store sales floor for extended periods of time (up to 90% of shift)

Education/Skills/Experience
Passion for product, brands, fashion and trends
Excellent selling skills
Proven to exhibit a friendly, out-going, open-minded, engaging personality that enjoys being a team player
Strong time management, communication, and organizational skills
Ability to receive feedback and take action when appropriate
Basic math and computer proficiency
Previous retail experience preferred

Physical Demands
List equipment to be operated, lifting requirements, crouching, bending, etc required by the job. Lifting in pounds should be clarified, stating the weight of objects that need to be lifted, such as ability to lift objects weighing 35 pounds. For most other positions, language like "operate normal office equipment," "ability to travel or extensive use of computer" are helpful.