Hi There,
You found a gold star Company. Keeping with our gold star commitment, lets talk about the patients we serve first. We have lots of data about how desperately our current and prospective patients want to experience more from life. So, before you keep reading.

Are you experiencing MORE from life? If you are, we might be the place for you. Our Team is vibrant, motivated, educated and engaged.

Not everyone will fit in here. Some people are looking for telehealth or private practice pace. Working in mental health environment like this requires experience and courage and a lifelong dedication to mental healthcare. Gold star customer service takes self-trust and commitment.

Our facility is the only Orange County Community Mental Health Center licensed by the CA Dept of Public Health. To top, we also hold DSS and DHCS licenses to serve Intensive Outpatient, Partial Hospitalization and Residential Crisis Stabilization to individuals and their families.

Our prospective patients and current patients are here to fight for changes in their life. Are you an advocate who is made to co-pilot that path with them? You don't cut corners, you manage your time productively and you bring heart with boundaries to work with you 5 days a week?

Do you:

• Want to change the world?
• Can you manage your time?
• Are you a CA certified Advanced Addiction Counselor with 5 or more years experience in case management?
• Do you want to influence families in a REAL way?
• Are you familiar with psychiatric diagnoses and related medication or willing to learn about them?

This is an in person role and your work will be education (groups), individual care and miscellaneous duties to contribute to our environment of health and hospitality.

If you answered yes to the above SIX questions, keep reading and check out the Job Requirements.

Our Recovery Case Manager scope is different than most clinics. Here, you will be part of an interdisciplinary psychiatric team and you will:

• Study patient behavior and apply behavioral, cognitive and emotional skills
• Document on shift only and leave work at work
• Case coordinate with LCSW, LADAC, Psychiatrist and PA-C
• Respond appropriately to different situations common among dual diagnosis and mental health disorders, including those with behavioral and developmental needs
• Apply Massachusetts General Collaborative Problem Solving skill building and intervention for symptomatic relief across all ages
• Apply ASAM criteria and document accordingly
• Utilize behavioral interventions and communication tools to provide effective feedback to patients

Will you:

• Be able to recognize and respond to critical improvements in patient behaviors?
• Become familiar with and use behavioral redirection techniques?
• Know how to respond to all behaviors appropriately? Every behavior tells you a story.
• Provide written documentation on each patients?
• Target reinforcer frequency, duration and intensity to improve functional status as quality of life?
• Convey gentle parenting, collaborative problem solving and reinforcement concepts to parents and families?
• Build meal plans and positive reinforcement plans with families?
• Work under high-stress situations and stay calm and kind?
• Maintain self care outside of work hours?
• Manage an outpatient caseload of 11-14 patients at PHP, IOP or OP?
• Manage patient crisis situations?
• Act as liaison/advocate for information regarding medication changes, treatment, changes in treatment plan, discharge planning, etc.
• Exhibit significant reliable habits, including timeliness and organizational skills?
• Follow mandatory reporting laws for children, disabled or older adults and other protected populations in a timely manner as indicated by California Regulations?
• Monitor patient attendance in treatment program, motivationally interviewing pt and practicing coping skills with pt and their family?
• Effectively gather information to the pt and family benefit?
• Regularly follow all individual and group billing procedures and accurately enters information on correct form?
• Effectively assist patients in advocating for their needs?

Do you have:
Experience in group facilitation?

Effective written/verbal communication in English?

Knowledge of psychiatric diagnosis, terminology, and medical record charting basics such as DAP, treatment planning and crisis intervention?

A license in good standing?

Act today before our only Recovery Case Manager opening is filled!