Pacific Golf & Turf is Northwest’s premium supplier of John Deere, EZGO Golf Cart & Rain Bird Irrigation products to Golf Course and Sports Turf facilities.

We have an awesome opportunity for a leader who is a TEAM player. We're seeking a Branch Manager who has a commitment to customer service and is a well-trained and highly organized professional.

We are an established company that strives to be the best at taking care of our customers. We look for new employees that are honest, motivated, responsible, dependable, work safely and come to work daily.

In addition, provide quality customer service for all branch transactions. General Duties / Responsibilities Provide leadership for the team.

Create new opportunities by actively promoting and bringing in new business. Assists and supervises technicians, including inspection and review of work to assure quality job performance Schedule and coordinate new service appointments based on nature of complaint and shop capacity Troubleshoots equipment problems, makes recommendations for effective repair path, if needed Responsible for preparing service quotes and customer relations both over the phone and in person for walk in customers Approves technician time and actively participates in monitoring shop performance, WIP, technician efficiency and other reporting as required by management Reviews technician stories and works with service coordinator daily.

Coordinate efforts between the Parts, Service & Sales Departments to ensure that equipment is repaired or prepped for delivery in an efficient, and timely manner.

Assist in receiving equipment that arrive on our trucks and outside carriers document serial numbers, condition, damages, and any other important information Assist in loading and unloading trucks must be able to operate a forklift and get certification Delivery and pick-up of units, as needed Track Parts and Equipment orders to ensure order requirements are achieved Oversee that the facility is a clean and safe work environment Work with Directors of Service & Parts to achieve overall company goals for service & parts as well as branch location goals.

May perform additional duties as assigned by leadership Qualification Requirements HS diploma or equivalent with Trade School Tech certification;

Associates degree a plus Three years’ experience as a Service Manager in either an equipment or automotive service shop preferred.

Quality customer service & leadership skills a must General office skills with a working knowledge of Microsoft Word & Excel, typing 45 wpm, and general knowledge of a 10-key calculator CRT / Data Entry.

Forklift experience. Three-year clean driving record and be insurable. Experience with driving while pulling a trailer, preferred Ability to lift a weight of 50# or more, on occasion Ability to solve practical problems and ability to read / interpret instructions furnished in written, oral, diagram or schedule form Successful candidates will have a positive attitude, proven leadership skills and enjoy being part of a team.

COMPENSATION : Wage : $62,000 - $67,000 per year DOE , plus incentive plan potential Full-time day shift, salary, exempt position Benefits : Benefits package available, including Medical, Dental, Vision, Life & Disability Insurance.

In addition, company 401(k) Plan with company match. Vacation leave, and sick leave accruals payable following 90-day introductory period.

Holidays 8 per year following the 90-day introductory period. Respond with a resume for employment consideration. We look forward to hearing from you... Powered by JazzHR

Last updated : 2024-03-26