Hiring opportunities for Both ACT AND Bright Beginning's program

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

What We Offer

• Salary Range $21.39 to $24.08 Actual offers will be determined by the candidate’s creditable years of experience in conjunction with internal equity considerations and based on the organization’s current compensation practices
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

The Assertive Community Treatment (ACT) program provides intensive mental health services to youth 10-18 years of age with severe mental health/substance abuse issues. These youth are at risk for greater hospitalization or homelessness and may be experiencing their first onset of a serious mental health condition. Others may have been in traditional mental health treatment services but now require a more extensive program

The Bright Beginnings program is a collaboration between Uplift Family Services, Exceptional Parents Unlimited and Comprehensive Youth Services. The program serves children who have complex behavioral health needs (birth through age 10) and aims to build stronger families. Services include behavioral management and positive parenting strategies, referrals and connections to community services and 24/7 crisis support.

Job Summary

Works within the vision, mission and philosophy of the agency. The Family Specialist II
trains or oversees the development of a strength based relationship with youth and
caregivers. Models how to implement positive behavior change through the creation of
behavioral strategies that will support stabilization in the home and community. Does
whatever it takes to meet the needs of the family in a strength based approach while
also preserving the family unit. Assists in transitioning kids to the lowest level of care.
Provides staff with morale building, leadership development, role modeling, and overall
support to the Family Specialist I to ensure that needs are met for families and each
other. Continues to bring creativity and strength-based philosophy to the office and our
families. Works independently in the family’s home and a variety of community and/or
treatment settings. This position works directly with children and adults.
Essential Duties
1. Demonstrates mastery of Family Specialist I job description.
2. Provides direct billable mental health services, documents in alignment with MediCal
regulations and achieves set productivity expectations.
3. Coaches and mentors others in the principles and concepts of functional behavior
analysis and the development of individualized engagement processes.
4. Teaches others how to utilize strengths of children, families, and others to assist in
the implementation and achievement of goals and outcomes.
5. Initiates and leads groups in developing resources within the community to serve
children and families.
6. Mentors, coaches and trains Family Specialists I.
7. Coaches others on how to engage caregivers in building youth specific parenting
responses that support positive behavior change and overall family relationships.
8. Documents interactions and practices and maintain administrative expectations in a
timely manner and provides documentation coaching to others.
9. Provides leadership in developing program responses to needs identified across a
number of youth and families where natural community resources are not available or
appropriate.
10. Engages and builds alignment and relationships with parents, youth, and others in
the normal course of working with the families.
11. Utilizes strengths of youth, families, and others to assist in the implementation and
achievement of goals and outcomes.
12. Works with youth and family teams to support family driven, strength based planning
and interventions.
13. Engages caregiver, family members, and other natural supports in building youth
specific parenting responses that support positive behavior change and overall family
relationships.
14. Supports families in bridging to and or building on natural resources and accessing
community based program supports that will continue support over time.
15. Acts as a neutral facilitator of pre-scheduled CFT meetings and provides support to
the child and family team to problem solve and make decisions regarding the child's
needs and/or stabilization. Provides strength-based family centered facilitation
methodology during CFT meetings and supports the CFT to develop creative methods
to ensure individualized and culturally sensitive care.
16. Understands interactions of Child Protective Services, Probation, Mental Health
Providers, Educational System and other complex systems in the context of a family’s
life, service delivery structures and the community’s resources.
17. Ensures that all voices are heard and the CFT meeting is a sharing of all information
about the family that relates to the safety of the child.
18. Meets with caregivers and children in the home and community settings, developing
a helping relationship and ensuring needed supports and services are provided.
19. Maintains ongoing communication and provides pertinent information to and
coordinates with authorized representatives and other team members, participating in
meetings, such as child/family teams.
20. Completes Outcome measures to inform youth's treatment.
21. Performs other responsibilities, as assigned, to support department/business needs.

Other Duties and Responsibilities

1. Practices self-care, remains aware that others may be contending with stress, and
treats other with grace.
2. Driving to appointments with clients and their families or other key contacts.
3. Physical interactions with children of variable ages such as but not limited to games,
sports, and other activities.
4. Position specific duties and responsibilities may very depending upon program.

Introduction to Core Competencies
At Uplift Family Services certain principles and values shape and influence all of our
decisions and actions. Our Agency Core Competencies express our expectations relative to
behaviors to be modeled by our leaders and engrained in the practices of our employees.
These Agency-wide competencies are the foundation for the success of our employees
across the organization, while job specific competencies provide expectations for individual
positions.

Agency Core Competencies
Title and Definition
Continuous Quality Improvement and Continuous Learning
• Focuses on quality of work and accomplishes tasks by considering all of the areas
involved • Understands the level of quality expected in the job • Continuously builds and
leverages technical and professional expertise • Establishes and adheres to procedures
to improve work and skills • Innovation and Change Management
Ethics and Values
• Adheres to the principles of ethical practices and values • Acts with integrity and is
widely trusted • Is seen as a direct, truthful individual • Can present the unvarnished truth
in an appropriate and helpful manner • Maintains confidentiality • Admits to mistakes
• Demonstrates the following values: - Innovation - Communication
Service Excellence
• These principles: Strengths-based - Family Centered - Individualized
- Community-based - Team-based - Culturally Competent - Sensitivity to working with
people from diverse geographic, demographic, socioeconomic, cultural, ethnic and
linguistic groups - Collaborative and Integrative - Natural Supports - Persistence -
Flexible and Accessible - Outcomes Driven - Needs Driven - Customer Service - Are
what we adhere to in our work with each other, those we serve, and the communities in
which they live.
Position Specific Competencies
Title and Definition
Conflict Resolution
Takes actions that resolve conflicts in a manner that is best for
both the organization and the individuals involved. Addresses
complaints and problems quickly and effectively and keeps all
parties informed of the status of any negotiations required.
Encourages employees to report problems or concerns, and
negotiates outcomes that are viewed as fair and even-handed.
Documents Clearly and Accurately
Documents, in a legible manner, pertinent information related
to the child's treatment plan, including interventions and
outcomes in accordance with established policies and
procedures and guidelines for charting.
Encouraging Customer Focus
Consistently conveys that customers are the highest priority.
Respects customer needs and expectations and lets
customers know if their expectations cannot be met. Refrains
from complaining about (or speaking negatively about)
customer behavior or expectations. Communicates in a

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
All employees are responsible for keeping job requirements up to date. This can include but
are not limited to certifications, licensure, and maintaining a clear criminal record.

Education
Degree/Diploma Obtained Major Required/Preferred
Bachelors AND two (2) years
experience working with
children preferred.
Education Requirements
• Bachelor's Degree (BA/ BS) in related field AND two (2) years experience working with
children preferred.
Experience
Years of Experience Type of Experience Required
Two (2) years experience Healthcare/Medical -
Psychology/Behavioral/Mental working with children preferred.
• Two (2) years experience working with children preferred.
Highly Desirable Qualifications
• Speak, read, and/or write another language preferred.
Licensing/Certification
Certificates/Licenses/Registration State
First Aid Certification California
CPR Certification California
Licensing/Certification Requirements

Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.