Job Responsibilities:

• Build relationships with current and new mortgage brokers; Contact and solicit mortgage brokers regarding PBLG’s unique, highly competitive, niche, wholesale mortgage loan programs.
• Facilitate broker and banker sign-ups into PBLG’s broker-wholesale lending program.
• Proactively seek ways to develop and expand customer relationships in order to contribute to the company's success.
• Maintain daily workflow prioritization and communication to ensure urgent matters are dealt with and closings occur in a timely manner.
• Achieve sales and referral goals by developing customer rapport and collaborating with mortgage operations to ensure an exceptional customer experience.
• Maintain sales contact database and send weekly correspondence on programs and procedures.
• Revitalize dormant leads through strategic and persistent cold calling efforts, employing effective communication and relationship-building skills to understand client needs and rekindle interest, ultimately driving revenue growth and expanding the customer base.
• Maintain regular communication with the brokers and inform brokers of changes and enhancements in processes and procedures.
• Develop marketing ideas and plan for the continued increase in volume.
• Analyze and prequalify applicants to determine the eligibility of the desired loan program.
• Effectively explain and communicate the terms of the product to brokers and bankers.
• Ensure the borrower signs all required documents.
• Gather all initial documentation based on the selected loan program.
• Perform special projects, and additional duties and responsibilities as required.

Education and Experience Requirements:

• Associate’s degree (or equivalent); OR high school diploma (or equivalent) plus two years of experience in functional area.
• Working knowledge of mortgage financing.

Additional Requirements:

• Demonstrated skills and experience within the mortgage market, and with loan origination functions including broker experience using Encompass loan origination software.
• Demonstrated experience with Microsoft Office 365 and the following technology: HubSpot CRM, Encompass.
• Prior experience working in a high-volume call center environment (D2C experience preferred).
• Proven experience in successfully revitalizing dormant leads through cold calling.
• Knowledge of underwriting and/or closing procedures and regulations.
• Willingness to pursue continuing education, certifications, etc. as applicable to advancing in the organization.
• Analytical and problem-solving skills.
• Interpersonal and communication skills with the ability to speak confidently.
• An ability to thrive in a fast-paced environment where priorities change daily, and where employees wear many hats.
• Detail-oriented with the ability to think "outside the box" and prioritize tasks and decisions in a timely manner.
• Self-directed, yet effective working as part of a collaborative team.
• Responsive and customer-focused with a demonstrated use of professional judgment.

Compensation and Benefits

This position is eligible to earn a salary of $33,280 draw plus uncapped commission, the draw is recoverable.

Job Type: Full-time

Pay: $33,280.00 - $100,000.00 per year

Benefits:

• 401(k) matching
• Life insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Travel requirement:

• Up to 25% travel

Work Location: In person