PaceMate™Cardiac Device Specialist (full-time)

Primary Location: Contiguous United States (remote)

Shift: swing, evening coverage required

Position Description: A PaceMate™ Cardiac Device Specialist remotely monitors patients with cardiac implantable electronic devices (CIEDs) utilizing PaceMate™’s proprietary software. A Cardiac Device Specialist utilizes knowledge of cardiac electrophysiology and biomedical engineering concepts to assess the technical function of the patient’s CIED, analyze and interpret device and patient diagnostics, and perform accurate clinical documentation as determined by PaceMate™’s best practice standards.

PaceMate offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.

Roles and Responsibilities

• Integrate a knowledge base from physiology, pathophysiology, and cardiac device function to perform competent evaluations, diagnostic review, and overall analysis through remote monitoring
• Recognize abnormal functions of pacemakers, defibrillators, ILRs and CRT devices and recommend strategies to address and correct issues
• Communicate with PaceMate™ clinical team and providers regarding CIED function and diagnostic data through accurate, professional, and standardized documentation
• Maintain confidentiality of sensitive information and follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocol
• Support and contribute to PaceMate™’s patient-centered care philosophy: Every teammate is a caregiver whose role is to meet the needs of the patient.

Education, Experience, and Core Competency Requirements

• Bachelor's or associate degree required 
• Experience in related field—nursing, medicine, electronics or engineering
• Successful completion of a cardiac device rhythm management course or equivalent experience
• Minimum two years of recent cardiac device management experience
• Experience with interrogating and interpreting device diagnostics for all 4 major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik)
• Cardiac rhythm management industry training and experience preferred
• Additional preferred certifications—Certified Cardiographic Technician (CCT), Registered Cardiac Electrophysiology Specialist (RCES), International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS)
• Proficiency with collaboration applications and software (Microsoft Office Suite, Teams, Slack)

Company Description: PaceMate™, is a complete, fully automated, vendor-neutral software expert-service solution, filtering data into clinically actionable information and providing customized alert triage 24/7/365, as well as automated coding and claim prep. Cloud-based. Secure. Compliant. For more information about PaceMate™, visit pacemate.com.

Joining the PaceMate™ Team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.

About PaceMate
Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate offers the most comprehensive remote cardiac monitoring solution in the industry. PaceMateLIVE is the only clinical dashboard with user-friendly integrations for all implantable cardiac devices, ambulatory monitors, consumer ECGs, and heart failure products. PaceMate’s Auto-Triage™ prioritizes patients based on clinician-customized standards—not device alerts—resulting in a substantial reduction in alert burden. With the most live connections through EHR-partnered integrations across Epic, Cerner, and athenahealth, PaceMate offers a true, vetted, and validated industry-leading solution for interoperability: ensuring bi-directional data transfer for more accurate reporting, streamlined workflows, and one-click billing. PaceMate’s software-only, concierge on-demand, and full-service offerings deliver a flexible, customized solution for cardiac practices. Visit PaceMate.com to learn how one platform is transforming the future of digital health.