Job Summary:

The PACE Bus Aide is responsible for assisting in the safe transportation of participants in a timely, competent manner, and communicating important information relevant to participant care or the overall care plan to the Interdisciplinary Team. He/she is critical to setting the tone and desired experience expected by PACE Your LIFE for each participant on trips to the Center and other appointments. The Bus Aide’s knowledge and support of the mission and values of PACE Your LIFE are important to successful performance, as are commitment to and demonstration of a spirit of teamwork.

Essential Duties and Responsibilities:

1. Responsible for passengers during transport, providing care in a manner that ensures participant safety, satisfaction and retention.

2. Operates equipment safely.

3. Escorts participants to and from home, the Center, and appointments safely, courteously, and in a caring manner.

4. Provides physical assistance to participants when needed for boarding and disembarking of program vehicles. Ensures that participants are secured during van operation.

5. Safely carries out one-person transfers of participants to and from vehicles and inside vehicles.

6. Maintains the vehicle in a neat and clean condition.

7. Promptly reports to the Director of Non-Clinical Services or other appropriate staff regarding participant-related concerns noted in the home or on the van.

8. Delivers medication and other supplies to participants.

9. Works in a safe manner, following safety guidelines and standards. Attends safety in-services. Offers guidance or assistance to staff working in an unsafe manner.

10. Reports accidents and incidents to the Director of Non-Clinical Services immediately.

11. Follows proper infection control procedures and maintains a supply of emergency clean-up kits.

12. Maintains a safe and calm environment for participants.

13. Performs other duties and responsibilities, as assigned.

14. Reports to the Director of Non-Clinical Services

15. All other duties as assigned by the Director of Non-Clinical Services and or designee within reason and scope.

All employees of PACE Your LIFE are required to comply with PACE regulatory requirements established by State and Federal governments. This includes:

1. Understanding his/her role in the emergency preparedness plan.

2. Adhering to the agency’s infection control plan and promoting the Participant Bill of Rights and Responsibilities.

3. Understanding the basic procedures for receiving and documenting grievances in order to initiate the appropriate process for participant concerns.

4. Operating in a manner consistent with the values of PACE Your LIFE.

Qualifications:

1. Education:

a. High School diploma or equivalent required

2. Credentials/Licensure Required:

3. Experience:

a. Experience working with a frail or elderly population is strongly preferred, but must all other regulatory requirements

b. Experience with medical transportation preferred

c. Experience with transportation preferred

4. Required Skills:

a. Must be able to read, write, and speak the English language and be understood

b. Must be able to handle information in a confidential manner at all times

c. Must be able to deal professionally and diplomatically with people, both in person and on the telephone

d. Must have good interpersonal skills

e. Must be able to perform wheelchair and ambulatory transfers between home and van, and the Center and van

5. Age of Patients Rendered Care:

a. Adult and geriatric patients

*** Freedom from illegal use of drugs, and freedom from use and effects of use of drugs and alcohol in the workplace.

*** Persons who have been found guilty by a court of law of abusing, neglecting or mistreating individuals in a healthcare-related setting are ineligible for employment in this position.

Knowledge and Skills:

1. Ability to clearly communicate orally and in writing

2. Interest in working with medically frail elders.

3. Current Delaware driver’s license.

4. Driving record free from major infractions, including but not limited to, DUI, negligent, reckless, or excessive minor infractions and convictions.

5. Demonstrated ability to safely operate a wheelchair-accessible van or vehicle.

6. Current CPR and First Aid training or completed within six months of hire.

Pay Range and Schedule:

• $14.00-15.00 hourly

• Monday through Friday

• 6:30am-9:45am and 1:45pm-4:45pm ( Split shift)