Overview

PACE Supply is actively recruiting for experienced Counter Sales staff to join our Santa Ana, CA branch. As a Counter Sales Representative, you'll be the friendly face behind our exceptional customer service. Your goal is to promptly and courteously assist customers and share plumbing and product knowledge to advise our customers on purchases. 

Responsibilities

• Accurately and timely fill customer orders.
• Check in and put away material, verifying quantities and quality of received material.
• Maintain clean and organized warehouse, clear aisles and walkways.
• Accurately and safely load & unload customer vehicles as needed.
• Accurate and timely perform cycle counts as required.
• Participate in ongoing education and training as required. Continuously update product knowledge through any available resources in order to provide assistance at the counter. Stay informed and educated as to product inventory and accessibility. Know the location of merchandise in the warehouse.
• Conduct sales efforts in an ethical and professional manner.
• Entering of customer orders, branch transfers, obtain quotation information, inventory information, pricing.
• Follow-up on customer orders, resolve problems to the customer’s satisfaction, respond timely to customer.
• Provide product/job quotes as appropriate.
• Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
• Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, bathrooms, etc.
• Report back orders and/or material discrepancies.
• Perform all duties in a safe manner, following all safety rules. Inform manager of any potentially hazardous conditions.
• Assist in year-end physical inventory.

Qualifications

Education & Experience Requirements

Any combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.

• Warehouse, plumbing, retail/customer service required.
• Knowledge of warehouse software packages and MS Office proficiency.
• Ability to input, retrieve and analyze data.
• Ability to recognize and read location, date, and product codes.
• Strong verbal and written communication skills
• Capable of multi-tasking, highly organized, with excellent time management skills.

Work Environment

Pre-Employment Requirements

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:

Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.

Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.

Drug Test: A drug test will be administered to ensure a drug-free workplace.

Work Environment

Physical Requirements:

· The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.

· Occasionally, the employee is required to use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch, or crawl.

· Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.

· Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.

Environmental Conditions:

· The employee is frequently exposed to moving mechanical parts and outside weather conditions.

· Occasionally, the employee may be exposed to high, precarious places and vibration.

Note: These physical requirements and environmental conditions are subject to reasonable accommodations that enable individuals with disabilities to perform the essential functions of the job effectively.

Benefit Snapshot

PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that include medical, dental, and vision care that are available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Commuter Bridge Toll reimbursement assistance offered.

Relocation Benefits

NO

Remote Availability

NO

*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications, and other business considerations*