Date: April 18th, 2024
Job Title: Activity Coordinator / Supervisor
Position Type: Full-time
Department: Recreation Therapy
Salary Range: $52,000 – $62,000 per annum
Requested Start Date: As soon as possible

Job Summary

The primary responsibility of the Activity Coordinator / Supervisor is to oversee life enrichment programming, i.e., activities for the PACE program and provide supervision to the life enrichment team. Additionally, the Activity Coordinator assesses the needs, interests and capabilities of participants and develops individualized recreation plans. The Activity Coordinator will plan, organize, direct, and participate in a comprehensive recreation program tailored to the general and individualized needs and limitations of frail elderly program participants. This position is also responsible for the orientation and integration of new participants into the program. The Activity Coordinator works in collaboration with the management team to ensure a high participant and caregiver satisfaction rate, particularly with regard to assigned areas of responsibility.

Qualifications

Education and Experience: Bachelor’s Degree in Recreation Therapy or college degree in related field preferred. Minimum 2 years’ experience in a social or recreational program providing and coordinating services for an aging, frail and/or elderly population within the past 5 years. Two years of supervision strongly preferred.

Licensure, Registry or Certification Required: Cardiopulmonary Resuscitation (CPR)and First Aid certification required. Valid NC driver’s license and vehicle.

Knowledge, Skills, and Abilities:

Must have experience demonstrating strong interpersonal, organizational, group facilitation and consensus-building skills. Possesses the skills necessary to provide care for geriatric patients. Has proven leadership and management skills to include the ability to learn, teach, research, develop and implement policies and procedures and/or projects as needed independently. Possesses the ability to prioritize; multi-task duties within the role, as well as problem-solve and think analytically/critically. Ability to effectively handle difficult and unusual interpersonal situations. Must have experience demonstrating the ability to work in a team environment and foster team cohesiveness.

Job Specific Skills: Working knowledge of recreational therapy techniques and practices of the elderly including assessment skills, care plan development, monitoring, and evaluation needs. Working knowledge of physical, psychosocial, and behavioral needs of the elderly population. Demonstrated creative abilities to plan, develop and implement varied activities to meet diversified needs. Ability to foster high team performance as evidenced by participant satisfaction ratings and key benchmarking data. Ability and experience working with volunteers. Good working knowledge of dementia disease process. Familiarity with illnesses common to frail older adult population. Basic computer skills.

Competency: Position specific competencies for the Activity Coordinator will be met prior to assuming participant care as established by PACE of Guilford and Rockingham Counties and approved by Centers for Medicare and Medicaid (CMS) before working independently.

Essential Job Functions:

• Provides supervision to the life enrichment team to include performance reviews and ongoing training and development for the benefit of program participants.
• Conducts an in-person initial comprehensive recreational assessment.
• Coordinates with the Interdisciplinary Team to develop a comprehensive plan of care for each participant.
• Conducts an in-person reassessment semi-annually and as needed.
• Functions as a member of the Interdisciplinary Team. Maintains regular attendance at, and participants in, Interdisciplinary Team meetings; communicates participant changes, collaborates on plan of care decisions and coordination for twenty-four (24) hour care delivery.
• Plans and implements group and individual activities to improve or maintain the participants’ cognitive, physical, social, and psychosocial needs.
• Plans and implements activities for dementia-specific population. Oversees daily flow of dementia activities area. Activities may focus on small groups, one-on-one programming, and sensory stimulation.
• Collaboratively develops a monthly calendar of activities. Maintains record of monthly calendars as required for review.
• Evaluates program plans to promote effectiveness according to abilities and preferences within the ADHC daily flow of events.
• Provides recreational educational and training to support the life enrichment team, and other PACE Center team members, as appropriate.
• Maintains participants’ medical record and fulfills EMR charting and reporting requirements.
• Provides leisure education to participants and caregivers for activity modification, use of adaptive equipment, activity skill development, and recommended supplies for in-home use.
• Acts within the scope of his or her authority to practice.
• Maintains general order in the life enrichment area, including daily clean-up, routine supply inventory ordering, and overall general budgeting.
• Works cooperatively with other staff and departments to meet participants’ needs.
• Assists participants with non-skilled Activities of Daily Living (ADL) as needed.
• Protects privacy and maintains confidentiality of all company procedures, results and information regarding team members, participants, and caregivers.
• Participates in and supports Quality Improvement Initiatives.
• Participates in DEI-B efforts to support a workforce culture committed to meaningful engagement for all team members, interns, volunteers, vendors, participants, caregivers, and the community at large.
• Maintains safe working environment. Follows all policies and procedures and Occupational Safety and Health Administration (OSHA) safety guidelines.
• Performs related duties as required.

General Duties and Responsibilities:

• Demonstrates concern for the rights, privacy, and confidentiality of participants and others.
• Understands the urgency of participant needs and responds quickly.
• Treats all participants in accordance with the Participant’s Bill of Rights.
• Anticipates the needs of participants, visitors, providers and peers and assists them in a helpful, professional manner.
• Seeks to solve problems for participants and their families and offers assistance and encouragement to caregivers and team members.
• Communicates with participants/families, visitors, and coworkers in a courteous and respectful manner.
• Demonstrates effective communication recognizing diversity among age groups, cultures, and educational levels.
• Consistently works in a professional and cooperative manner with other team members in and outside of departmental unit.
• Values and incorporates the contributions of people from diverse backgrounds; demonstrates respect for the opinions and ideas of others.
• Shares information and expertise with others to enable them to accomplish goals and objectives.
• Demonstrates initiative in accomplishing complex tasks and problem-solves with timely solutions.
• Assists team members in the performance of their assignments.
• Functions independently and completes assignments with minimal supervision.
• Adapts to changes in the work environment.
• Maintains acceptable attendance record.
• Adheres to all applicable policies and procedures.
• Participates in continuing education, in-services, staff development and meetings.
• Completes annual retraining.
• Responds positively to constructive feedback from peers and supervisors.
• Completes work in an organized and timely manner.
• Prioritizes and plans work activities to achieve maximum efficiency.
• Meets regulatory standards and company objectives and strives to consistently improve participant satisfaction with an emphasis on person centered care, autonomy, and independence.
• Minimize non-productive time by filling slow periods with life enrichment and engaging activities to include routine check-ins, assistance and soliciting feedback.
• Organize job functions and work areas to effectively complete assignments.
• Manage resources efficiently and works to reduce costs and improve quality.
• Demonstrates commitment to excellence by consistently looking for ways to improve and promote quality.
• Contribute to Continuous Quality Improvement activities.
• Demonstrates sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Commitment to PACE Mission, Vision, and Values: Demonstrates a commitment to the shared values of the organization in all actions with team members, participants, caregivers, and the communities we serve. Demonstrates a working knowledge of program policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Promotes a culture that exemplifies Customer Service, Effective Communication, Accountability, Integrity, Person-Centered Care, Teamwork, Innovation and Access.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions:

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:

Physical Requirements – Shall be in good mental and physical health, and capable of performing assigned tasks. Requires standing, walking, occasional pushing and pulling and lifting. While this is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of working conditions associated with the job. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (i.e., changes in personnel, workload, or technological developments). PACE of the Triad is dedicated to the wellness and enhancement of the quality of life for participants. Team members are expected to be of good moral character, and willing to uphold a high ethical code of conduct.

Environmental Factors

Tasks with potential for exposure to blood borne pathogens include, but are not limited to the following:

With or without reasonable accommodations: Ability to bend and/or stoop frequently. Have independent mobility in order to climb stairs and walk distances. Lift and carry pieces of durable medical equipment. Utilize correct body mechanics. Read, write, and speak in English. Communicate effectively both orally and in writing. Ability to clearly see medical records and various documents. Ability to perform repetitive hand/wrist movements.

Compensation:

PACE of the Triad’s compensation system is reviewed annually and adjusted as appropriate after thorough evaluation of market data. All employees are fairly compensated in conformance with specified job qualifications. PACE of the Triad’s compensation structure is consistent with existing legislation in the areas of fair labor standards, wage and hour, equal pay, human rights, employment insurance, and retirement benefits.

The Compensation package includes direct financial compensation, indirect financial compensation, and non-financial compensation.

• Direct financial compensation includes an employee’s salary, bonuses, etc.
• Indirect financial compensation includes benefits PACE of the Triad must legally contribute, such as Social Security, Medicare, Workers’ Compensation, Unemployment Insurance, as well as benefits PACE of the Triad voluntarily contributes, such as Medical Insurance, Prescription Drug Insurance, Basic Employee Term Life Insurance, Accident Death and Dismemberment Insurance, Short Term Disability, 403(b) Retirement Plan matching, Paid Annual Leave, Bereavement Leave, Employee Assistance Program, and sponsorship and payment of administrative costs for Flexible Spending Account and Dependent Care Accounts.
• Non-financial compensation includes career development through education and training, advancement opportunities, recognition opportunities, and work environment and conditions.