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OWL Services
Manchester, NH | Full Time
$41k-56k (estimate)
2 Months Ago
Dispatcher Administrator
OWL Services Manchester, NH
$41k-56k (estimate)
Full Time 2 Months Ago
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OWL Services is Hiring a Dispatcher Administrator Near Manchester, NH

DISPATCHER ADMIN - Manchester, NH Location

WildcoPES is now accepting applications for a full-time Dispatch Admin position in our NH office.

We are the New England and Mid-Atlantic regions' leading service provider of comprehensive petroleum, sales, maintenance, inspection, testing and construction management services to major oil suppliers, independent retailers, contractors and other private & public sector facilities.

Come Join Us!
Job Responsibilities - include but not limited to:
  • Key calls delivered via email or phone call
  • Question priorities
  • Check for multiple calls for same site/same problems
  • Check for callbacks
  • Lookup calls / questions for service managers
  • Manage customer portals and check Service LevelAgreements (SLAs)

o Provide Call updates

o Make sure calls are being closed in a timelymanner

o Verify that techs closed the call aftercompleting the work

  • Review calls close to SLA and providedispatchers with call priority list based on SLAs
  • Pay: $15-18 based on experience Mon-Fri

Requirements

  • High School diploma or equivalent
  • Strong computer skills, excellent communication and organizational skills
  • Proven ability to accurately and quickly develop creative solutions to problems
  • Self-Starter with multitasking ability and dispatch software

Benefits

Why WildcoPES? Our team is motivated, dedicated and thrives on fostering long-lasting relationships with our customers. We are industry leaders in delivering impeccable customer service and offer a unique work environment that nurtures growth and a sense of value. We attract top talent by offering competitive benefits that include:
  • Health Insurance: medical, dental, vision *All start the day of hire!
  • Vacation, sick leave, life insurance
  • 401(k)
  • Paid Training
  • Career Growth
WildcoPESis a Drug Free Workplace
Affirmative Action/Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

SALARY

$41k-56k (estimate)

POST DATE

03/23/2023

EXPIRATION DATE

05/11/2024

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