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5 Patient Registration Representative Jobs in Owensboro, KY

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OWENSBORO
Owensboro, KY | Full Time
$32k-39k (estimate)
11 Months Ago
Owensboro Medical Health System
Owensboro, KY | Full Time
$35k-43k (estimate)
1 Week Ago
UnitedHealth Group
Owensboro, KY | Full Time
$33k-40k (estimate)
1 Week Ago
UnitedHealth Group
Owensboro, KY | Full Time
$36k-44k (estimate)
1 Week Ago
UnitedHealth Group
Owensboro, KY | Full Time
$55k-64k (estimate)
3 Months Ago
Patient Registration Representative
OWENSBORO Owensboro, KY
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$32k-39k (estimate)
Full Time 11 Months Ago
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OWENSBORO is Hiring a Patient Registration Representative Near Owensboro, KY

Summary

Job Summary
Responsible for the registration of all patients' accessing services with emphasis on patient access/satisfaction, insurance/demographic verification and accuracy, and point of service collection, while maintaining confidentiality, professionalism, and ethics continuously.
 
Job Responsibilities
  • May visit patient rooms to gather needed insurance and financial information.
  • Confirms eligibility and verifies insurance benefits.
  • Ensures all necessary demographic and billing information is obtained for patients and entered in the computer system timely and accurately.
  • Responsible for obtaining and documenting required pre-certification for outpatient testing obtained by the physician's office.
  • May schedule appointment times using computerized scheduling programs..
  • Explains financial responsibilities for services received, payment options, and collection procedures to patients and/or parties responsible for payment.
  • Counsels patients regarding insurance benefits and recommends alternative sources of payment and/or financial assistance when appropriate.
  • Accepts payments and co-pays.
  • May move patients to and from the department by escorting, using stretchers, and wheelchairs.
  • Communicates effectively with insurance companies, external agencies, patients, physicians and team members.
  • Verifies insurance coverage presented by the patients.
  • Communicates with referring facilities regarding patient transfers and in conjunction with nursing, coordinates hospital wide bed control functions to provide the optimum placement of patients.
  • May perform bed control duties including reviewing unit census in coordination with Environmental Services Supervisor and House Supervisor to determine patient placement (includes "Do Not Announce" patients), monitoring assigned bed tab to place rooms within designated time frame, and maintaining bed control log with assignment and placement issues.
  • Takes reservations from physicians and their office staff and maintains a log of scheduled and unscheduled patients requiring bed placement.
  • Answers internal and external calls; takes requests for patient information, dispersing the information with accountability to all regulatory entities and according to the facility's policies and procedures, scheduling outpatient appointments and testing accordingly.
  • May serve as a lead registrar on shift or super user of a particular admitting area.
  • May serve as a mentor for new team members.
  • May assist with special projects and serve as a lead for committees within the department focused on process improvement and accountability.
  • May provide problem solving and troubleshoot on system errors and reports issues and/or routes to System Administrators.
Qualifications
  • High school diploma, General Equivalency Diploma (GED) or higher required upon hire
  • A minimum of 2 years relevant experience preferred
  • No licensure/certification/registration required
Skills and Attributes
  • Requires critical thinking skills and decisive judgment.
  • Works under minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Excellent interpersonal, organizational, and problem solving skills.
  • Requires in-depth skills and knowledge of the specialized concepts, practices, and procedures in the area of specialization.
  • Utilizes in-depth knowledge of the specialization as well as business needs to recommend appropriate action.
Physical Demands
  • Standing: Occasionally
  • Walking: Occasionally
  • Sitting: Frequently
  • Lifting 0-25 lbs: Rarely
  • Lifting 25-75 lbs: Never
  • Lifting over 75 lbs: Never
  • Carrying 0-25 lbs: Rarely
  • Carrying 25-75 lbs: Never
  • Carrying over 75 lbs: Never
  • Pushing/Pulling 0-25 lbs: Rarely
  • Pushing/Pulling 25-75 lbs: Never
  • Pushing/Pulling over 75 lbs: Never
  • Climbing: Rarely
  • Bending/Stooping: Rarely
  • Kneeling: Rarely
  • Crouching/Crawling: Rarely
  • Reaching: Occasionally
  • Talking: Frequently
  • Hearing: Occasionally
  • Repetitive Foot/Leg Movements: Never
  • Repetitive Hand/Arm Movements: Frequently
  • Keyboard Data Entry: Frequently
  • Running: Never
  • Vision: Depth Perception: Frequently
  • Vision: Distinguish Color: Frequently
  • Vision: Seeing Far: Frequently
  • Vision: Seeing Near: Frequently
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-39k (estimate)

POST DATE

06/29/2023

EXPIRATION DATE

05/03/2024

WEBSITE

owensboro.nex

HEADQUARTERS

Owensboro, KY

SIZE

<25

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The following is the career advancement route for Patient Registration Representative positions, which can be used as a reference in future career path planning. As a Patient Registration Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Registration Representative. You can explore the career advancement for a Patient Registration Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Registration Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Registration Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Registration Representative job description and responsibilities

Patient registration representatives greet patients and help them fill out paperwork when they arrive at a hospital or other health care facility.

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Refer patients to other local social service agencies as needed and when appropriate.

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Explaine forms and secured all patient signatures for required documents.

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Explaine policies, procedures, or services to patients using medical or administrative knowledge.

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Explain processes and form to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Registration Representative jobs

Form should be filled out during or just after patient registration.

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Access the PhilHealth Electronic Registration System.

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Fill out the PhilHealth online registration form.

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PhilHealth registration via email.

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Maintain all medical records for patients as per required guidelines.

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Step 3: View the best colleges and universities for Patient Registration Representative.

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