Description
Job Title: Post Closer
Reports To: VP, Loan Operations
Department: Loan Department
Supervises: None
FLSA Status: Non-exempt
Last Reviewed: 05/23/2024
Job Summary: Responsible for accurate and efficient compiling and processing of mortgages, commercial loans, lines of credit and contract safekeeping agreements for all branches.
Essential Functions:

• Track loan closing packets and assemble loan folders after closing
• Prepare and input loan documentation using core system for all branches
• Maintain complete and updated loan files

• Review documents to ensure all appropriate areas are signed and documents are in the correct scan order
• Ensure all documents sent for recording (ex: mortgage, deed, no lien) are accurate and all pages are included and correct

• Follow-up that final title insurance policies are received and scan into Document Management

• Ensure all disbursements/tickets are correct and balanced before moving the file to the next step.
• Clear secondary market conditions. Includes requesting information from the borrower/title companies and reaching out to appropriate staff if needed.

• Process 1098's to customers as necessary
• Provide support for loan officers
• Secondary market loan closing submission and clearing post-closing conditions
• Provide quotes and process payoffs
• Responsible for monthly closing report

• Assist in scanning loan documents/files into Document Manager as needed
• Track 2nd market income

• Serve as notary
• Provide professional and efficient customer and lending support as needed

• Comply with Bank Secrecy Act
• Other duties as assigned

Job Qualification:

• High school diploma or equivalent
• Computer operation and data entry experience
• Experienced typist
• Excellent interpersonal and problem-solving skills

Competencies:

• Able to read and comprehend instructions, correspondence, and memos. Writes routine reports and correspondence. Presents information in one-on-one and/or group situations to customers, managers, and other employees of the organization and/or responds to questions and complaints
• Routinely analyzes and defines problems, establishes facts, and draws valid conclusions. Able to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) Able to interpret an extensive variety of technical instructions/information in mathematical or diagram form and deals with several abstract and non-concrete variables
• Makes limited decisions and determines best methods to solve problems by referring to established precedents and policies. Impact of decisions is usually low to moderate cost
• As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together
• The ability to ensure that information is passed on to others who should be kept informed
• The ability to express oneself clearly in conversations and interactions with others
• The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support
• The ability to demonstrate concern for satisfying one's external and/or internal customers
• Identifying what needs to be done and doing it before being asked or before the situation requires it
• The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation
• Demonstrates concern that one be perceived as responsible, reliable, and trustworthy
• Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things

Physical Demands

• Sitting
• Standing
• Typing
• Bending, lifting, or climbing
• Lifting or carrying, 10 pounds or less

• Work in a fast-paced environment

Work Environment

• General office environment
• Very limited travel

Disclaimers

• All requirements in this job are subject to possible modifications to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position or that these duties are permanent. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by the employee's supervisor. Job descriptions may be revised from time to time to reflect changes in job duties or job requirements.
• Requirements are representative of minimum levels of knowledge, skill, and/or abilities. To perform this job successfully, the incumbent will possess the abilities and aptitude to perform each duty proficiently.
• This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
• Some requirements may exclude individuals who would pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements

1. High School Degree
2. One to three years' experience working in banking, credit unions, real estate agencies, or mortgage companies preferred.
3. Excellent interpersonal and problem-solving skills.
4. Ability to handle multiple tasks in a fast-paced environment.
5. Basic computer experience.