Overland Animal Hospital & Pet Resort is a one stop shop for all of your pet’s needs. We offer medical services, boarding, daycare, training, and grooming, all under one roof! We are looking for a new Client Services Representative to work at our medical desk, representing our doctors and nurses.

Responsibilities include but are not are not limited to:

• Triaging calls to determine the level of urgency and scheduling veterinary appointments accordingly
• Communicating with clients via phone, text, or email in a professional and friendly manner
• Working with both the doctors and nurses to ensure clients and pets are receiving the best care possible
• Greeting clients and pets as well as checking them into their appointments
• Checking clients out of appointments and surgeries, including reviewing invoices and taking payment
• Informing and offering customers additional services, including boarding, daycare, training, and grooming

Skills and Qualifications:

• High school diploma or higher
• Experience working in human or animal medicine
• Proficiency in verbal and written English
• Basic computer and typing skills
• Strong organizational skills with ability to multi-task and still attend to details

Benefits (after 60 to 90 day probationary period):

• Medical, vision, and dental insurance
• Paid time off including 10 days of vacation, 7 paid holidays, and 7 sick days
• Pet Medical Discounts- free exams, vaccinations, bloodwork and many other medical services for up to three pets. All other medical services provided in house receive a 50-60% discount, dependent on the service
• Pet Boarding Discounts- 50% off of boarding stays and discounted daycare
• Other paid time off includes pawternity, parental, and bereavement leave
• Hills, Purina, Nutramax, and Royal Canin discounts

If you feel as if you are the right person for Overland, we would love to hear from you!

Job Types: Full-time, Part-time

Pay: starts at $16.00 per hour