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Center Store Lead
Apply
$42k-53k (estimate)
Full Time 1 Week Ago
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Outpost Natural Foods is Hiring a Center Store Lead Near Milwaukee, WI

TITLE: Center Store Journeyperson DEPARTMENT: Center Store
STATUS: PT/FT, Journeyperson, Union, Hourly REPORTS TO: Center Store Manager
JOB SUMMARY: To ensure the highest level of service possible to Outpost's internal and external customers. Order product to maintain a fully stocked store. Ensure a well maintained, clean and efficient center store department.
WORK ENVIRONMENT: Fast paced retail floor. Regular work near moving mechanical parts (i.e. baler, dock equipment), in high precarious places (i.e. ladder work), and in cold climate conditions (i.e. dairy cooler, freezer). Ability to work in moderate and loud noise environments including, but not limited to: paging, telephones, human voices, and machinery. Position requires working during busy retail times, which include weekends, afternoons, and evenings.
ESSENTIAL DUTIES AND RESPONSIBILITES:
1. Customer Service
  1. Treat people fairly, consistently, and with respect.
  2. Ensure efficient, informative, and friendly service according to established customer service vision and standards.
2. Center Store Department Responsibilities
Department Operations
  1. Ensure professional and friendly service from all grocery staff.
  2. Handle customer questions and complaints.
  3. Be knowledgeable of products and stay up-to-date on industry trends.
  4. Order product to ensure department is fully stocked, while keeping inventory to minimum.
  5. Ensure deliveries are checked in and stocked in timely manner.
  6. Ensure proper handling of perishable product to ensure a safe and quality product.
  7. Ensure department aisles, coolers, and backstock areas are kept neat and clean.
  8. Maintain an organized layout of back stock areas.
  9. Assist with product returns and obtain credit from vendors. Notify manager of discrepancies.
  10. Advise Department Manager of equipment repair/replacement needs.
  11. Ensure all department display areas are properly fronted and faced.
  12. Ensure proper shelf tags and sale signs are on shelves and displays.
  13. Request signs from pricing as needed.
  14. Set up and maintain endcaps and shippers.
  15. Assist with shelf resets and quarterly inventory.
  16. Attend department meetings as scheduled.
  17. Perform all duties included in department clerk job descriptions.
Personnel
  1. Delegate duties to staff and ensure they are always busy.
  2. Positively encourage department staff to excel at their job.
  3. Replace vacant shifts when call ins, etc. occur. Notify manager of these occurrences.
  4. Assist in training department staff.
  5. Assist department staff in following department standard operating procedures.
3. All Staff Duties
  1. Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents.
  2. Keep store orderly and clean.
  3. Maintain a positive attitude.
  4. Perform all other duties as assigned by Department Manager or supervisory staff.
KNOWLEDGE, SKILLS, ABILITIES:
  • Outstanding customer service
  • Previous experience with stocking, ordering, and receiving in a retail setting
  • Ability to work in cold climate on regular basis (coolers range from -25°F - 20°F)
  • Ability to appropriately delegate work duties and motivate staff
  • Attention to detail and good organizational skills
  • Ability to handle multiple demands and work under time pressures
  • Willingness to be open, to learn, and take on new responsibilities
  • Demonstrate objectivity, neutrality and calmness under pressure
  • Regular, predictable attendance
  • Effective communication skills in English
  • Ability to read and comprehend instructions
  • Ability to follow through on systems, procedures and policies
  • Demonstrated ability to follow through on commitments
  • Ability to work in a fast paced environment
ESSENTIAL PHYSICAL REQUIREMENTS:
  • Standing, walking, bending, sitting, reaching
  • Using hands or fingers to handle or feel
  • Specific vision ability: close vision, distance vision, depth perception, and adjust focus
  • Ability to climb up and down ladders
  • Regular use of sharp cutting instruments
  • Ability to lift up to 80 lbs.
Other details
  • Pay Type Hourly
Apply Now

Job Summary

JOB TYPE

Full Time

SALARY

$42k-53k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/14/2024

WEBSITE

outpost.coop

HEADQUARTERS

MEQUON, WI

SIZE

200 - 500

FOUNDED

1970

CEO

TOM KNUEPPEL

REVENUE

$10M - $50M

INDUSTRY

Retail

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About Outpost Natural Foods

Outpost Natural Foods Cooperative exists so that our owners have a healthy, diverse and sustainable community. Outpost offers a fun, supportive workplace with the opportunity to enjoy the rewards of providing truly exceptional service to our owners and shoppers. With a variety of departments and responsibilities, there's something for everyone. Our goal is to be recognized as one of the areas top employers based on our breadth of job opportunities, our living wage model, our interest-based values with union and at-will employees, our vibrant wellness program and green initiatives, and our cul...ture of trust and transparency. More
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The following is the career advancement route for Center Store Lead positions, which can be used as a reference in future career path planning. As a Center Store Lead, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Center Store Lead. You can explore the career advancement for a Center Store Lead below and select your interested title to get hiring information.

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