Overview

Otter Products is looking for a Retail Store Associate to join our Otter Shop team located in Old Town, Fort Collins, CO! This role will work full time hours and be scheduled Friday through Tuesday. Ability to work flexible hours and days as needed are a must. 

The Retail Store Associate is instrumental for providing an outstanding Branded Customer Experience (customer service) to customers. This is accomplished by following standard practices and procedures when performing operational duties that drive sales through product knowledge, merchandising, register functions, store cleanliness, and other related duties. The Retail Store Associates represent the Otter Products brand to our customers. Through shifting priorities and tactics, Store Associates will engage and meet the customer demands delivering friendly and prompt service to minimize wait time. Store Associates must be courteous, efficient, and able to engage in selling techniques with customers so that their needs and expectations are met or exceeded.

Schedule (subject to change based on business needs):

Friday: 12:00pm to 8:30pm

Saturday: 12:00pm to 8:30pm

Sunday: 10:30am to 5:30pm

Monday: 10:00am to 6:30pm

Tuesday: 10:00am to 6:30pm

About Otter Products

Otter Products, we grow to give. From our founder's garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation. Through our industry-leading brands - OtterBox, Liviri and OtterCares - we provide our partners the number-one selling and most trusted products in our categories. Our philanthropic spirit is the foundation on which we foster our partner relationships, allowing us to grow and to give - together. By way of our charitable arm, the OtterCares Foundation, we support our communities and invest in our future through education that inspires kids to change the world. And even as our global community of Otters continues to grow, our founder's core values are still at the heart of everything we do. We measure our success by our ability to give back to our communities and strengthen opportunities for all. For more information visit otterproducts.com

Responsibilities

• Use product knowledge, product information and available resources to educate customers and assist them in making product selections that are right for them. Deliver the Branded Customer Experience (customer service) and drive sales by providing unmatched service.
• Participate in learning and development activities (daily store meetings and product/online education) to provide optimal customer service.
• Maintain a professional and courteous relationship with customers, co-workers and management a positive work environment and embraces diversity.
• Collaborate with the store team to understand, support and achieve established sales goals and objectives.
• Assist in community events with the direction from Retail Store Manager and/or the Assistant Store Manager.
• Perform regular maintenance such as clean shelves, baskets, backrooms, front sidewalks, bathrooms, windows and floor according to company policy as directed by the management team.
• Assist in unloading stock, stocking shelves, checking products against invoice, sorting and distributing stock, pricing merchandise, cleaning fixtures and displaying product.
• Aid the management team in the implementation of merchandising and operational procedures. Perform category maintenance by rotating products according to the company's product rotation policy.
• Operate the cash register and executes customer transactions efficiently. Totals price, tax, and shipping and handling charges accurately. Fully understands register functions and can balance the cash register at the end of each shift or as scheduled. Adheres to and verifies the bank deposit process.
• Assist with opening and/or closing the store
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
• Other duties as assigned

Qualifications

• High School Diploma or equivalent required.
• Minimum one year retail work experience required.
• Ability to work flexible hours, including evenings, weekends and holidays required.

EEO

Otter Products, LLC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, national origin, disability, veteran status, or any other characteristic or status protected by law.

For US Based Roles Only - Compensation Range Minimum

USD $18.00/Hr.

For US Based Roles Only - Compensation Range Maximum

USD $19.50/Hr.

Additional Total Rewards

Profit Sharing Program Eligible, Benefits Eligible - Full Time- check out otterproducts.com/careers/why for more info