Under the direction of the CMH IT Program Supervisor performs technical assistance and support for billing and state reporting functions requiring detailed knowledge of EMR (Electronic Medical Record) system and reporting requirements. Reviews, tests and supports system functionality related to billing. Assists in the technical setup required to meet billing and reporting requirements of external regulatory and accreditation bodies.
This is a full-time benefited position working out of the James Street Campus in Holland, Michigan. Travel to other County locations as needed. Typical working hours are Monday-Friday 8:00am-5:00pm. The essential functions of this position may include, but are not limited to, the following: 

1. Responsible for maintaining and updating EMR system to meet billing requirements.
2. Reviews, tests and documents billing enhancements and functionality.
3. Assists and participates in meetings for new process improvement initiatives.
4. Review external payor documentation for changes to billing and reporting requirements, such as MDHHS requirements specific to encounter and BH TEDS reporting.
5. Coordinate and implement changes related to new requirements with various CMH teams.
6. Develops and runs pre and post monitoring reports.
7. Completes monthly submission of BH TEDS and Encounter reporting.
8. Understand EMR system and table structure to create reports and assist others in proper setup.
9. Participates in workgroups to address billing and reporting accuracy and completeness, including PIHP, audits, and state workgroups.
10. Train and communicate requirements to staff.
11. Provides backup support to others in the CMH IT Department as needed.
12. Assists with other CMH IT Service Desk requests as needed
13. Performs other functions as assigned.

Bachelor's degree in a relevant field such as Business Administration, Computer Science, Data Science, Data Analytics, and/or Statistics. One to two years of experience in mental health management or administration preferred, or an equivalent combination of education and experience. Knowledge and experience in analysis of Medicaid/Medicare services utilization is preferred Possession of a valid Michigan driver's license is required. Lived experiences with mental illness, developmental disabilities, or substance use disorders are valued.Required Knowledge and Skills:  

1. Thorough working knowledge of relational database design and functions.
2. Excellent analytical skills and ability to analyze data and processes.
3. Excellent working knowledge of current data analysis and reporting technologies such as Crystal Reports and SQL Server Reporting Services.
4. Demonstrated knowledge and ability to extract data from various database systems and display relevant information.
5. Ability to utilize problem solving methods to solve complex issues.
6. Demonstrated ability to work effectively with groups and colleagues.
7. Ability to take initiative and work well without supervision. 
8. Willingness to develop new skills and take regular advantage of internal and external training and staff development opportunities.
9. Good communication skills, especially excellent writing skills required.
10. Good organizational and time management skills.

Physical Requirements:
 Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.
 
 Working Conditions:
 Work is performed in a normal office environment.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.