About us

Otolaryngology Associates, P.C. is Northern Virginia’s premier ear, nose, and throat medical and surgical practice. Trained at the country’s leading academic medical centers, our doctors are committed to providing you with the latest advances in adult and pediatric Otolaryngology and related subspecialties.

Role and Responsibilities

Handle front desk duties for our Fairfax office (Audiology Department), check in/check out procedures in an office setting. Schedule patient appointments which would require using the electronic health record to enter information. Must be able to provide excellent customer service, ability to use reason and good judgment, ability to multi-task, handle a multi-phone appointment line, and diffuse escalated situations.

• Prioritize work duties based on clinical flow
• Check schedules in advance of appointments to ensure visits include all necessary data for efficient visit at the time of service
• Collects and enters insurance information prior to patients office visit
• Posts patient payments and co-pays
• Maintains confidentiality in accordance with HIPAA regulations
• Schedule follow-up appointments, provides follow-up instructions for testing, prints physician orders
• Scan insurance cards, patient id and referral forms for visit
• Scan test results for providers
• Prepares medical records requested by patients, physician, and insurance companies
• Employs excellent customer service skills to ensure customer satisfaction
• May require late night to sort mail
• Settlement of cash and credit process

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Otolaryngology
• Surgery

Schedule:

• 8 hour shift

Experience:

• Medical receptionist: 2 years (Required)

Work Location: In person