Overview

The Diagnostics Sales Rep is responsible for delivering high-quality customer service while

driving sales of audiologic diagnostic equipment within the assigned territory.

Responsibilities

Develop and implement sales strategies to increase equipment sales within the

assigned territory.

Ensure customers receive the most suitable audiometric instrumentation

recommendations to meet their needs and requirements, close the equipment sale,

provide in-service training, and post-sale support and service.

Collaborate with local personnel including service technicians, schedulers, and

administrative support.

Maintain technical knowledge by attending clinical workshops, reviewing professional

publications, and participating in professional societies.

• Contribute to team effort by accomplishing related results, as needed.
• Demonstrate initiative and the ability to lead projects, as needed.
• Build and maintain customer relationships and provide unparalleled service and

technical support.

• Meet or exceed all sales and service goals in assigned territory.
• Maintain accurate records of customer contact and equipment.
• Keep product knowledge current and attend all required training.
• Negotiate contracts and pricing.

Qualifications

• Excellent verbal and written communication skills.
• Outstanding interpersonal and customer service skills.
• Exceptional sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Proven time management skills with the ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Ability to read and interpret financial documents.

Education and Experience :

• High school diploma or equivalent.
• Associates’ degree in business or related field, preferred, or combination of education

and experience.

• 2-3 years of sales experience required.
• Medical device sales experience is a plus.
• Must have a valid driver’s license and be able maintain clear driving record.
• Must be able to pass a pre-employment background check, drug test, and any

customer-required screening requirements.

Travel :

This role requires extensive regional travel and up to 20% overnight travel.

Physical Requirements :

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

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Last updated : 2024-05-22