e3 Diagnostics is the leading provider of audiology equipment sales and service solutions in the United States. With over 30 offices strategically located nationwide and staffed with teams of highly experienced hearing and balance instrument experts, we bring a local expertise that is unmatched by any others in the field of audiological instrumentation.

e3 Diagnostics is seeking an Accounts Recievable Specialist who will be responsible for managing and overseeing the Accounts Receivable processes.

Benefits include Medical, Dental, Vision, 401(k) with Match, Life Insurance, Paid Time Off (PTO), Paid Holidays, Employee Perks, & Employee Assistance Program.

Become expert in our OneDiagnostic computer system (Navision) while responding to customers and field sales teams.
• Provide excellent customer service with face-to-face, verbal, and written communication while working in a collaborative and team environment.
• Accurately process all customer payments (i.e., Checks, credit cards, electronic payments, etc.) in Navision.
• Accurately credit and rebill customers for over-payments, missing PO#'s, and other reasons as necessary.
• Respond to customer (both internal and external) inquiries via phone, email.
• Review and, if appropriate, process debit and credit memos.
• Manage tax exempt certificate to include obtaining tax exempt certificates, entering in system, obtaining renewal before expiration, etc.
• Ensure compliance with company procedures.
• Maintain accurate files and documentation; participate in audits if necessary.
• Create and/or update Standard Operating Procedures (SOPs) throughout the year, collaborating with AR Team Lead and Corporate Controller
• Recommend methods for operational efficiency to drive business results
• All other duties as assigned.

Required Skills/Abilities:

• Ability to work independently with minimal supervision
• Attention to detail, highly organized
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

• High school diploma or equivalent.
• 2 years' experience working in accounting or accounts receivable, related college course work and/or degree desirable

Travel:

• None.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

e3 Diagnostics is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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