Supercharge your Career! Our Anthem Clinic is thriving and we want YOU to be part of it! Join our team as an outstanding Part-Time Patient Care Coordinator, supporting our mission to deliver top-notch patient care and rehabilitation services.

Schedule is TBD: Approximately 25 hours a week

As a Patient Care Coordinator, you will:

Patient Communication:

• Serve as the first point of contact for patients, addressing inquiries and providing information about our services.
• Schedule patient appointments and follow up with appointment reminders.

Appointment Coordination:

• Coordinate patient schedules with the availability of clinical staff to optimize patient care.
• Manage appointment cancellations, rescheduling, and waitlists as needed.

Patient Registration:

• Accurately collect payments and enter patient demographic and medical information into electronic health records (EHR) systems.
• Ensure all necessary paperwork is completed and signed by patients.

Administrative Support:

• Assist with administrative tasks, including filing, scanning, and managing patient records.
• Handle incoming and outgoing correspondence and phone calls.

Patient Advocacy:

• Advocate for patients' needs within the practice, coordinating with clinical staff to ensure optimal patient care and satisfaction.

Patient Education:

• Educate patients on practice policies, procedures, and what to expect during their visits.
• Provide resources and materials as needed.
• Educate patients about their insurance coverage, including benefits, limitations, and any out-of-pocket expenses.

Job Qualifications:

• Previous experience in a healthcare or customer service role is a plus.
• Strong interpersonal and communication skills.
• Empathetic and patient-centered approach to customer service.
• Attention to detail and strong organizational skills.
• Basic computer skills and proficiency in electronic health record (EHR) systems.
• Ability to work independently and as part of a team.
• Ability to handle sensitive patient information with discretion and confidentiality.

Education:

• High school diploma or equivalent; associate's or bachelor's degree in healthcare administration or related field preferred.

Experience:

• 1-3 years of similar experience preferred

Why you should come work for us:

We are a PT family owned and operated business that has been built on our commitment to our patients, team members, and communities as they are the foundation of our success. OSR is committed to providing quality physical therapy care, superior customer service, and a work environment that is filled with a positive work culture.

Our team members are driven to provide our patients with the highest level of outpatient care through compassion, motivation, and personalized skill. We do this in hopes to build a sense of community while positively impacting people’s quality of life. We also believe the same goes for our employees; OSR strives to provide a workplace that values each employee while fostering personal and professional growth, as they are our greatest assets.

As we continue to expand, we are always looking to establish relationships with individuals who are passionate about leadership. We strive to obtain team members who are personable, coachable, and hungry for results, all while having fun providing our patients with an outstanding level of care.

In 2002 we started with 1 employee and have since grown to 8 valley-wide locations with over 90 employees in 20 years. Patient satisfaction is our #1 priority. Our culture is built on providing the best possible experience for our patients so they are happy to come back if needed in the future, as well as refer others.

We are well-known in this market by physicians and communities for providing top notch care for our patients. And we have fun while doing it. Culture is very strong among our organization and we are committed to making it the best possible work environment for our team members.

Our core values are FAITH: Family, Accountability, Integrity, Teamwork, and Honesty. If we find people that are like minded in these core values, it makes for a great place to work together!

Apply here or contact Kassidy at careers@osrphysicaltherapy.com!

Follow us on Social Media: Instagram, Facebook, and LinkedIn @OSRPTAZ

www.osrphysicaltherapy.com

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 25 per week

Benefits:

• Flexible schedule
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Uniform allowance

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Orthopedics
• Physical & Rehabilitation Medicine

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• What is your schedule availability?

Education:

• High school or equivalent (Required)

Ability to Commute:

• Phoenix, AZ 85086 (Preferred)

Ability to Relocate:

• Phoenix, AZ 85086: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person