Description

ABOUT US

We are a full-service, commercial real estate firm that delivers highly specialized Asset Management Services and focuses primarily on Manufactured Housing and Self-Storage. We own and operate over 100 properties across 27 states. We are seeking innovative, passionate, and motivated individuals looking for an opportunity to join a fast-growing organization with tremendous professional growth opportunities. Our achievements hinge on our capacity to implement our guiding principles, fostering a distinctive organizational culture that sets us apart from others. Only by doing so can we cultivate an atmosphere where meaningful relationships and productive work converge, paving the way for continuous improvement and innovation. Our team is made up of uniquely qualified, professional individuals who understand the complexities and challenges of acquiring and managing our key assets. We are known for providing a space where your contributions are valued, your ideas are heard, and the value you provide is recognized through career advancement and financial opportunities.

POSITION PURPOSE

As the Self Storage Manager, you will be responsible for the day to day operation of the self-storage facility including excellent customer service, keeping the property clean, performing landscaping/maintenance that includes mowing/plowing, providing tours of the property, and by meeting revenue goals by renting units, selling tenant insurance and other retail supplies. The Self Storage Manager will manage all account receivables by taking full ownership of all collections of delinquent units. The Self Storage Manager must be able to offer exceptional customer service both in person and on the phone. The ideal candidate for this position will have an entrepreneurial spirit, strong sales skills and a drive to help the facility succeed! Please note that this role will require someone that can mow/plow and perform maintenance duties such as cutting locks, door repairs, minor gate repairs etc.

SELF STORAGE MANAGER BENEFITS:

• Competitive Starting pay of $15-$17 Hour
• Medical benefits in the amount of $500 per month
• Dental, Vision and other supplementary benefits available
• Holiday Pay
• Paid Time Off (PTO)
• Monthly Bonus Opportunities 
• Company Perks Program
• Flexible Schedule
• Opportunities for career advancement

SELF STORAGE MANAGER RESPONSIBILITIES:

• Renting storage spaces based on customers’ needs using strong sales strategies
• Providing excellent service and building excellent rapport with new and existing customers
• Accepting payments and completing daily bank deposits
• Preparing auction units according to procedure and lien laws as needed.
• Handle customer inquiries or problems in a courteous, professional, and timely manner.
• Meet sales goals for insurance, merchandise, and unit rentals.
• Perform company policies in opening/closing the office each day.
• Respond to customer inquiries and resolve customer complaints.
• Keeping the property and office clean and tidy, walking around the property performing lock checks and showing the units to customers
• Maintaining curb appeal that includes maintenance and landscaping
• Physical requirements of the job include daily walks of the property, cleaning the units and the property, opening and closing the storage doors (up to 50 lbs.), and similar activities
• Other general office and maintenance duties

SELF STORAGE MANAGER QUALIFICATIONS:

• Willingness to work respectfully with people of diverse backgrounds
• 2-3 years of managerial experience
• Basic computer skills and proficiency in Microsoft Word & Excel
• Strong written and verbal communication
• Professional presentation
• Must have a flexible schedule with weekend availability
• Ability to solve problems involving: residents, personnel, finances, equipment/ maintenance issues, emergency situations, etc.
• Willing to learn and a drive to improve community/asset
• Ability to lift to 50 pounds is required
• Valid driver's license and clean background required in order to complete daily bank deposits

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