The Account Receivable Specialist is responsible for resolving outstanding payment

discrepancies timely and accurately, consistent with Departmental SLA's. This includes

fully researching issues causing payment discrepancies, obtaining appropriate

approvals, and driving to root cause to facilitate improved cashflow for the company.

Job is an individual contributor and has no direct reports.

This role has the responsibility to understand and places in practice

appropriate safety procedures. This responsibility is achieved through

education, training, use of protective equipment (as applicable) and by

following safety policies, regulations, standards, and laws.

Obtain support documentation from customers related to deductions taken;

coordinate appropriate resolution with plants and document approval in

compliance with company policy and procedures, including but not limited to

PO's, BOL's, POD, Portal data.

Identify and resolve issues attributing to recurring discrepancies and work with

internal business partners (production plant shipping, Customer Service, AR

Collection, AR invoicing, AR Cash Applications, Sales, etc.) to resolve internal

Reporting data relating to deduction and document status in appropriate

system.

Research unidentified cash receipts / discrepancies and take appropriate action

by securing appropriate back up, authorizations, and supporting

documentation.

Review credit memos / debit memos issued to customer accounts, matching

offsetting entries (identify matched items).

Work with Adesso to validate promotional activities on customers' accounts

and determine collectability. Coordinate with AR Manager to clear deductions

from Adesso and ERP of record.

Research customer audits for validity and resolve appropriate audits.

Collectable audits return to Collections with appropriate documentation

supporting collection activity.

Monitor individual metrics to ensure performance is aligned with individual and

departmental goals, objectives, and SLAs

Create and maintain desk procedures including customer specific knowledge

and instruction.

• Strive to maintain excellent customer relations though professional conduct.
• Other responsibilities include but are not limited to participate in special / ad hoc

projects, system implementations and enhancements as needed.

• Support internal and external audits as requested by the AR Sr. Manager.
• Ensure appropriate documentation is maintained in standardized location.

Perform other duties as assigned

Required Skills

0-1 years of experience in related field is preferred.

• Excellent proficiency in all Microsoft Office Suite Products.
• Previous experience in Order-to-Cash value stream preferred.
• Ten Key experience for data entry on numerical fields is preferred.
• Previous experience in manufacturing ERP preferred
• Functional level written and verbal language skills in English (other language a

plus)

AR Specialist certification a plus.

Associates degree or equivalent is preferred

Work is generally performed within a business professional office environment,

with standard office equipment available.

• Work conditions are typical of an office environment.
• This role does not require any domestic travel
• Position may require the physical agility of lifting up to 15 pounds
• Position may require frequent and / or infrequent of bending, squatting, pushing,

pulling, stretching / reaching, use hands or fingers, talk, hear, feel objects, tools,

controls and standing / walking on concrete flooring.

Position may require the physical ability to stand / walk for Less than 4 hours.

OSI Industries is an Equal Employment Opportunity employer that believes everyone has the right to be

treated with dignity and respect. OSI does not discriminate on the basis of national origin, gender, race,

color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other

characteristic protected by applicable law. All applicants will receive consideration for employment based on

merit, qualifications, and business needs. OSI participates in the E-Verify program.

Required Experience

0-1 years of experience in related field is preferred.

• Excellent proficiency in all Microsoft Office Suite Products.
• Previous experience in Order-to-Cash value stream preferred.
• Ten Key experience for data entry on numerical fields is preferred.
• Previous experience in manufacturing ERP preferred
• Functional level written and verbal language skills in English (other language a

plus)

AR Specialist certification a plus.

Associates degree or equivalent is preferred

Work is generally performed within a business professional office environment,

with standard office equipment available.

• Work conditions are typical of an office environment.
• This role does not require any domestic travel
• Position may require the physical agility of lifting up to 15 pounds
• Position may require frequent and / or infrequent of bending, squatting, pushing,

pulling, stretching / reaching, use hands or fingers, talk, hear, feel objects, tools,

controls and standing / walking on concrete flooring.

Position may require the physical ability to stand / walk for Less than 4 hours.

OSI Industries is an Equal Employment Opportunity employer that believes everyone has the right to be

treated with dignity and respect. OSI does not discriminate on the basis of national origin, gender, race,

color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other

characteristic protected by applicable law. All applicants will receive consideration for employment based on

merit, qualifications, and business needs. OSI participates in the E-Verify program.

Last updated : 2024-02-23