The Building Safety & Mentor staff serves members and guests of the YMCA by providing consistent, quality supervision of Y properties while modeling positive relationship building behaviors. They work both independently and with other staff to ensure a safe and friendly atmosphere for our members and guests serving as the leader on duty. They support program offerings by setting up equipment and spaces for events as needed, playing a key role in the appearance & function of Y buildings. They communicate appropriately & professionally with members, guests, & other Y staff.

• ESSENTIAL FUNCTIONS:
  • Provide excellent customer service by greeting, acknowledging, and building relationships with allmembers and guests.
  • Provide friendly & safe supervision of all areas while upholding safety standards.
  • Maintain and monitor the integrity of the Y equipment and areas.
  • Provide tours of the building and answer questions about program & spaces as needed.
  • Serve as the on-site leader & first responder during evening and weekend hours.
  • Set up program areas & equipment to support program offerings.
  • Creates accurate records and reports in a timely, neat, and professional manner.
  • Communicate clearly with members, guests, & other Y staff both verbally and in writing.
  • Demonstrates and upholds the values and philosophy of the YMCA in actions and attitude.
  • Assists with opening & closing facilities, including locking and unlocking doors.
  • Monitors and assists in management of lockers within the facility.
  • Attends meetings & in-service trainings as scheduled.
  • Be available evenings & weekends.
  • Performs other duties as assigned

• YMCA COMPETENCIES:
  • Building Relationships
  • Communication
  • Developing Others
  • Emotional Maturity
  • Functional Expertise
  • Inclusion
  • Quality Results
  • Safety & Supervision

• QUALIFICATIONS:
  • Must be 18 years of age or older.
  • Be creative, enthusiastic, self-motivated, and outgoing with ability to think independently.
  • Child Abuse Prevention Training (within 60 days of employment).
  • CPR/First Aid/AED Training (within 60 days of employment).
  • Knowledge of emergency response procedures and techniques.
  • Knowledge of relationship building, and problem-solving techniques & methods

• EFFECT ON END RESULT:Know your actions will help building operations to work smoothly.Ensure that safety & security needs are met.Build relationships with many people which promotes community & understanding.Earn the respect and appreciation of your peers, patrons and the public.Use & grow your problem solving & decision-making skills.Help others become stronger spiritually, mentally and physically by guiding their behaviors as needed.