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Expected pay for this position is $18.43/hour. Actual pay will be determined by experience, skills and internal equity.
This job is located in Normal,IL.
POSITION SUMMARY: The Patient Access Associate ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSF’s services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation.
QualificationsREQUIRED QUALIFICATIONS: Education: High school diploma or GED Experience: One year in an office clerical setting or customer service environment Other skills/knowledge: Working knowledge of standard Microsoft Office applications and website navigation Problem solving, conflict management, time management, good oral and written communication skills Required to complete all role specific revenue cycle training and certification within 12 months
PREFERRED QUALIFICATIONS: Experience: Three years in an office clerical setting or customer service environment. Direct experience in a revenue cycle or medical setting Other skills/knowledge: Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminology
OSF HealthCare is an Equal Opportunity Employer.
Full Time
Skilled Nursing Services & Residential Care
$33k-41k (estimate)
01/08/2023
05/16/2025
osfhealthcare.org
PEORIA, IL
7,500 - 15,000
2001
$1B - $3B
Skilled Nursing Services & Residential Care
The job skills required for Patient Access Associate include Customer Service, Microsoft Office, Time Management, Written Communication, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Associate positions, which can be used as a reference in future career path planning. As a Patient Access Associate, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Associate. You can explore the career advancement for a Patient Access Associate below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Associate job description and responsibilities
Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.
02/14/2022: Concord, NH
Preparing paperwork and documentation for patient discharge and providing guidance for follow-ups after discharge.
02/14/2022: Bergenfield, NJ
Greeting patients and their families when they arrive to the admissions center.
04/06/2022: Springfield, OH
Preparing documents for admitting and discharging patients from the hospital.
04/14/2022: Bloomington, IN
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
02/21/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Associate jobs
The main qualifications for getting a job as a patient access associate are a high school diploma and some customer service skills.
04/15/2022: Sioux City, IA
Most employers require patient access representatives to hold at least a high school diploma or general education diploma (GED).
03/01/2022: Columbus, MS
Patient access representatives need to have a high school diploma or equivalent.
03/25/2022: Manchester, NH
A patient representative should be kind and compassionate.
02/14/2022: Stockton, CA
3+ years of experience working as a patient access representative would give you advantage for this job.
02/03/2022: Danbury, CT
Step 3: View the best colleges and universities for Patient Access Associate.