Client Implementations Analyst (Business Analyst)

Contract/Hourly W2 only.

The client is not offering subcontracting for this position.

This role is onsite in Dallas, TX. LOCAL candidates only, please.

Hybrid Role onsite 4-5 days the first 10 weeks, hybrid 3 days in office after that.

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Job Overview

In this position, you will act as a bridge between business problems and technology solutions specifically in the realm of Client Operations. You will work as a liaison between the business units and IT Client Implementations department team by identifying customer needs and translating those needs into workable solutions.

Responsibilities:

• Establish and maintain strong relationships with clients, Business Ops and Account Management teams.
• Use analytical and technical proficiency to efficiently guide the client through the implementation process - assessing business and implementation risks, troubleshooting complex issues, managing internal resources to resolve product and integration issues, and ensuring our client's success in reaching their objectives.
• Developing implementation plans and be accountable for informing and advising client stakeholders and internal stakeholders of planning and progress.
• Develop functional requirements for new and existing system, data loads, jobs, and processes.
• Translate data requests from internal customers involving ambiguity into actionable tasks for developers.
• Gather and document business requirements, system flows, data flow, data dependencies and functional requirements for any projects presented to the team.
• Facilitate requirements gathering sessions, solution analysis, and project kickoffs along with other Agile ceremonies.
• Manage inbound request queue, prioritize requests, and communicate with stakeholders.
• Conduct quantitative analysis by creating ad-hoc reports/queries using SQL.
• Support IT team governance, audit, and control process.
• Manage and govern data documentation of solution, requirements, credentials, and processes.
• Demonstrate technical leadership and exerts influence outside of immediate team.
• Integrate technical expertise and business understanding to create superior solutions for clients.
• Own and manage the change management and release management process.
• Special projects as requested.

Requirements:

• 
  Has 3 - 5 years of proven working experience as a Business Systems Analyst, Business Analyst.
• Experience in Healthcare Industry is required, HIPAA and EDI needed
• SQL knowledge required and ability to write Select queries.
• Excellent Communication will be key for this role.
• Bachelor’s degree in IT preferred. An equivalent combination of education and experience may be substituted in lieu of degree.

• Thorough experience with agile scrum methodologies and running ceremonies independently.
• Experience working with Jira and have the ability to write JQL to generate reports.
• Technical expertise regarding requirements gathering, process engineering, technical documentation.
• Demonstrate strong organization skills and detail oriented.
• Display strong written, verbal communication and presentation skills; communicates effectively with all levels of leadership and staff. Presents to executive sponsors occasionally.
• Must demonstrate flexibility and excellent organizational skills with the ability to complete a variety of tasks accurately with high attention to detail and creativity.
• Develop, manage, and maintain customer relationships at all organizational levels.
• Ability to self-motivate and meet deadlines.
• Intense desire to learn and grow within their career.
• Ability to maintain confidentiality.
• Strong communication and interpersonal skills.