Take the next step in your healthcare career.

Are you motivated by high quality patient care?

Do you thrive in a busy clinical setting?

Do provide excellent customer service?

Are you looking for flexible part-time work?

Are you available afternoons/evenings/weekends?

OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking experienced part-time/PRN Medical Receptionists to join our team at our Ortho On Call Westbury Urgent Care Clinic located in Richmond, Virginia.

Competitive compensation ranging from $17-25/hour, commensurate with experience.

Position Requirements

• High school diploma or equivalentRequired
• Availability to start within 2-3 weeks of offer and with availability to work afternoons/evenings/weekends as business need dictates.
• One year of relevant office experience. Medical Office Experience is preferred.
• Basic knowledge of MS Office/Typing with accuracy
• Strong interpersonal/customer service skills

OrthoVirginia Offers a collaborative, team-oriented work environment with our outstanding employment benefits:

• excellent medical, dental, and vision benefits
• paid time off (PTO)
• a generous 401k incentive plan
• short-term and long-term disability insurance, life insurance, and a company-wide wellness program.

Position Summary

The Medical Receptionist serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations.

Primary Functions & Accountabilities

• Maintain the registration desk, answer phone lines, and schedule appointments
• Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
• Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.)
• Provide general office assistance including purchasing of office supplies, maintenance of office equipment.
• Coordinate with billing office on collections and balancing payments.
• Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service.
• Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
• Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
• Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
• Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
• Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service
• Ability to work flexible schedules to meet clinic needs