1 Patient Ambassador Job in Carrollton, TX
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OrthoTexas Physicians and Surgeons, PLLC is Hiring a Patient Ambassador Near Carrollton, TX
- Provides excellent customer service to referral sources by listening and appropriately serving their needs and facilitating treatment for patients.
- Contributes to an overall positive work atmosphere through actions and attitude.
- Direct contact for referral source(s) (DOC and others assigned) that will facilitate patient access and treatment for patients being referred per referral source and/or OrthoTexas standards.
- Relays relevant information to the appropriate internal staff.
- Follows practice procedures for clinic and physical therapy appointment entry, notating in the PM/E.H.R. systems the referral source for physician awareness and reporting purposes.
- Obtains patient’s demographic information, diagnosis, and insurance to build the patient’s account prior to patient visit.
- Verifies patient insurance benefits and obtains referral authorization, if needed.
- Insures that all testing performed at DOC clinics (x-rays, MRI, etc.) have been pushed to our PACS system and are available prior to when the physician sees the patient in the clinic.
- After treatment, sends dictation from visit back to DOC provider.
- Continuously seeks opportunities to improve our (i) access and further relationships with organizational referral networks; (ii) patient experience; (iii) ability to help more patients; and (iv) ability to find more efficient ways of achieving results.
- Responsible for the creation and maintenance of continuous feedback loop to VP/EVP through weekly and monthly reports and metrics.
- Serves as liaison between Operations, Marketing and Providers. Develops strong relationships with Marketing, Site Directors, Patient Care Representatives, and other corporate leaders.
- Utilizes our organizational referral networks CRM software to effectively track referral sources.
- Monitors our organizational and internal referral networks patient acquisition programs, including OrthoTexas online appointments, to insure our response to referral sources and patients is timely.
- Participates in office meetings and educational activities.
- Maintains work area in neat and orderly manner.
- Complies with HIPAA procedures.
- Other duties as assigned.
- 1-2 years of related experience or an equivalent combination of education and experience
- Bachelor's degree in applicable field, preferred
- Bilingual in English and Spanish, preferred
- Ability to respond to inquiries from referral sources, collect data, and communicate to internal staff
- Ability to compute simple match for the purposes of, but not limited to, interpreting insurance co-pays and deductibles
- Ability to type 60 WPM, use Microsoft Office suite, and learn/adapt to software relevant to the Company
Job Summary
Full Time
Ambulatory Healthcare Services
$38k-49k (estimate)
10/14/2023
05/10/2024
orthotexas.com
FRISCO, TX
50 - 100
2011
RICHARD BURG
$10M - $50M
Ambulatory Healthcare Services
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About OrthoTexas Physicians and Surgeons, PLLC
The physicians, surgeons, and therapists who make up OrthoTexas offer comprehensive and compassionate care, rehabilitation services, and access to on-site imaging services and outpatient surgery centers. With multiple convenient locations to serve you, and specialists to address all of your needs, we are dedicated to a positive patient journey from the moment you start your treatment to the time you reach your goals for recovery. Our surgeons are all members of the American Academy of Orthopedic Surgeons and the Texas Orthopedic Association. Additionally, they are board certified by the Americ...an Board of Orthopedic Surgery, representing the highest standard available in the orthopedic industry.
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The job skills required for Patient Ambassador include Customer Service, Patient Care, Physical Therapy, HIPAA, Microsoft Office, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Ambassador. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Ambassador. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Ambassador positions, which can be used as a reference in future career path planning. As a Patient Ambassador, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Ambassador. You can explore the career advancement for a Patient Ambassador below and select your interested title to get hiring information.
If you are interested in becoming a Patient Ambassador, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Ambassador for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Ambassador job description and responsibilities
Demonstrate knowledge of medications and their correct administration based on age of the patient and patient’s clinical condition with in scope of practice.
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Perform patient care responsibilities considering needs specific to the standard of care for patient’s age.
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Demonstrate ability, under direct supervision of an RN, to perform a head-to-toe assessment on all patients and reassessments as per policy including pediatric, geriatric and the general patient population.
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Demonstrate ability to revise plan of care as indicated by the patient’s response to treatment and evaluate overall plan daily for effectiveness.
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Formulate a teaching plan based on identified patient learning needs and evaluates effectiveness of learning; family is included in teaching as appropriate.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Ambassador jobs
As part of their responsibilities, they may need to find others to help get the word out about a brand or to help hire the next round of ambassadors.
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Assess and reassess pain management techniques utilized.
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Educate the patient and family regarding pain management.
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Demonstrate ability to perform treatments and provide services to level of licensure/scope of practice.
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Communicate appropriately and clearly to team leader, co-workers and physicians.
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Step 3: View the best colleges and universities for Patient Ambassador.
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