About us

Orthopedic Pain Management is a fast-paced, established medical practice in Encino, CA with several growing locations throughout northern and southern CA. With over 21 years of experience in the Orthopedic and Pain Management Industry, we strive to provide the highest quality service and care to personal injury patients pursuing a thorough recovery to return to their active lifestyles.

Our work environment includes:

• Safe work environment
• Professional casual work attire
• Lively atmosphere

**Job Overview:**

We are seeking a detail-oriented Collection Agent to join our team. The Collection Agent will be responsible for managing accounts and collecting outstanding debts from customers or clients. This role requires a strong understanding of accounting principles and excellent communication skills.

**Responsibilities:**

- Contact law offices to discuss their patient liens and negotiate payments

- Submit billing data to the appropriate attorneys' offices on personal injury case

- Oversee patient accounts; account processing

- Review accounts to determine the appropriate course of action

- Maintain accurate and up-to-date account records and logs

- Utilize accounting software to track collections and update account information

- Conduct account analysis (account audits) to identify delinquent accounts and recommend actions

- Settlements; Achieve maximum reimbursement for services provided

- Collaborate with the billing and accounts receivable department to resolve outstanding issues

- Assists Biller in posting charges and creating bills/invoices

**Skills:**

- MUST HAVE AT LEAST 1 YEAR EXPERIENCE IN A COLLECTIONS POSITION

- Prior medical billing and collections experience in a pain management office required

- Proficiency in accounting software for tracking collections

- Strong mathematical skills for account analysis

- Experience in medical collection or medical billing is a plus

- Knowledge of ICD-10 coding for medical collections

- Familiarity with accounts receivable and accounts payable processes

- Legal compliance

- Organization, documentation skills and strong attention to detal

- Exceprtional communication and negotiation skills

- Professional conduct

- Excellent phone etiquette

- Ability to work independently and prioritize tasks effectively

- Ability to work in a high-pressure environment

- Stellar attendance record

- Reliable, dependable and efficient

Join our team as a Collection Agent and contribute to our financial success through effective debt collection strategies.

**Additional signing BONUS after 6-months of exemplary work in this position to hired employee with previous experience in med-legal_ collections (personal injury cases and pain management)!**_

Job Type: Full-time

Pay: $28.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• Office

Application Question(s):

• Would your previous employers state that you are punctual, reliable, and consistent with your attendance at work?
• Why did you leave or are leaving your previous/current employment?

Experience:

• Microsoft Excel: 1 year (Preferred)
• Medical collection: 1 year (Required)
• Med-Legal: 1 year (Required)

Language:

• Spanish, Russian, Farsi, or Hebrew (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Encino, CA 91316 (Required)

Ability to Relocate:

• Encino, CA 91316: Relocate before starting work (Required)

Work Location: In person