About us

Orthopedic Pain Management is a thriving business in Encino, CA, with several branches throughout Northern and Southern CA. We are professional, agile, supportive and our goal is to provide the highest quality service and care to patients pursuing a thorough recovery. Our exceptional group of doctors are dedicated to helping all patients manage and relieve their pain to live full and active lives..

Our work environment includes:

• Regular social events
• Relaxed atmosphere
• On-the-job training
• Safe work environment

### Job Overview:

We are seeking a detail-oriented and experienced Billing and Collection Agent to join our personal injury department. As a Billing and Collection Agent, you will be responsible for managing, negotiating and collecting outstanding payments from law offices. Your role will involve utilizing your knowledge of medical coding systems, medical billing, and medical records to ensure accurate and timely collection of payments.

### Responsibilities:

- Contact law offices to negotiate and collect outstanding payments

- Review and analyze medical records and invoices

- Utilize medical coding systems (such as ICD-10) to accurately code diagnoses and procedures

- Verify that all patient and law office information are accurate on each file

- Professionally communicate with law offices via telephone and email correspondence

- Maintain accurate records of all collection activities with the use of Excel logs

- Provide excellent customer service while handling sensitive financial matters

### Skills:

- Proficient in medical terminology, coding systems, and billing procedures

- Strong knowledge of medical collection practices and regulations

- Familiarity with EMR systems

- Proficient in Microsoft Office software

- Excellent communication and negotiation skills

- Ability to work independently and meet collection targets

- Attention to detail and accuracy in record keeping

- Strong problem-solving skills to resolve billing discrepancies

- Experience in Personal Injury cases a plus

- Experience in pain management office a plus

If you have a background in medical collections and possess the necessary skills, we encourage you to apply for this position. We offer competitive compensation and benefits packages. Join our team today and contribute to the financial success of our organization while providing exceptional service to our patients.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Ambulatory surgery center
• Clinic
• Medical office
• Office
• Private practice

Work Location: In person