Orthopaedic Associates is seeking multiple Front Desk Receptionists to join our team working in a high volume, orthopaedic only, ambulatory surgery center. The ideal candidate will have previous receptionist and/or customer service experience. This is an outpatient-only facility, so hours would be Monday - Friday. This is a full-time position but there is some schedule flexibility, with options of 8-12 hour shifts.

• Welcome and greet all patients and visitors when they check in/out and efficiently move patients through the office
• Ability to multitask and keep up with a high volume of patients moving in and out of the office
• Accurately enter and/or update new information within the patients chart, including insurance cards
• Collect co-pays and other payments
• Provide patients with support and guidance as needed
• Schedule appointments as requested by the patient, the patient’s referring provider or the Orthopaedic Associates physician per office protocols
• Scan patient documents to the patient’s electronic chart
• Listen and respond to patient needs and concerns
• Balance end of day reports
• Close facility
• Maintain patient confidentiality in compliance with company policies and procedures

 

• Strong interpersonal communication skills with a pleasant and cheerful attitude
• Proficient with computers
• Organized and detail oriented
• Ability to multitask and work in a fast-paced environment and prioritize tasks based on importance