1 Centralized Scheduler(Full-Time) Job in Omaha, NE
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OrthoNebraska is Hiring a Centralized Scheduler(Full-Time) Near Omaha, NE
Now more than ever, there is a rise in on-demand healthcare.
At OrthoNebraska, we strive to make the region's most highly rated orthopedic care easier to access for our patients, whenever and wherever they are!
We stay true to what has made OrthoNebraska so successful, by embracing the journey and providing an unmatched experience.
Come join our team of committed experts working together to support each patient, and each other.
Position
Full-Time
Shift
Days
FTE / Hours
1.0 / 40
Schedule
Mon - Fri: 8:30am - 5:00pm
Department/Position Details/Duties
- Schedule appointments for multiple locations and providers, adhering to defined scheduling protocols.
- Provide exceptional customer service to internal and external customers.
- Manage high volumes of inbound and outbound calls in a timely manner.
- Identify customer's needs, clarify information, and utilize resources to provide solutions and/or alternatives.
- Accurately direct internal and external phone calls to the appropriate departments.
- Collect required patient demographic information with accuracy to register patient accounts.
- Direct patients and guests to appropriate settings.
- Utilize interpersonal skills with all customers in the daily performance of duties.
- Work collaboratively within a team environment, as well as other departments, to achieve defined goals.
- Regularly attend and actively participate in meetings.
- Maintain confidentiality and demonstrate respect for patient rights.
- Prior experience in a healthcare or call center environment, and/or knowledge of Medical Terminology is encouraged.
- Must be detail-oriented, with effective communication skills, and the ability to utilize creative problem-solving.
- Previous experience with medical software, such as Cerner, is helpful.
- Ability to adapt to rapidly changing environments using critical thinking while meeting our customer's demands and deadlines.
- Participation by all members to support the team environment.
- High School diploma or equivalent required.
- 2- 3 years of prior customer service preferred
- This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally (up to 33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
Job Summary
Full Time
$61k-79k (estimate)
02/01/2024
06/05/2024
orthonebraska.com
OMAHA, NE
25 - 50
2004
TOM NIEMANN
$10M - $50M
Related Companies
About OrthoNebraska
In May 2017, Nebraska Orthopaedic Hospital and OrthoWest came together as OrthoNebraska, with the vision of being the best comprehensive provider of orthopedic care in the region. Since opening in April 2004, OrthoNebraska's hospital has been specializing in the diagnostic, surgical and rehabilitative needs of persons with musculoskeletal conditions. We are focused on high quality, cost effective, patient-centered care. Our staff was chosen because of their experience in orthopaedics and passion for outstanding patient care. Nebraska Orthopaedic Hospital, LLC and OrthoWest, PC are each operati...ng under the name OrthoNebraska. Nebraska Orthopaedic Hospital, LLC meets the definition of a "physician-owned hospital" under 42 CFR 489.3.
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The job skills required for Centralized Scheduler(Full-Time) include Scheduling, Customer Service, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Centralized Scheduler(Full-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Centralized Scheduler(Full-Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Centralized Scheduler(Full-Time) positions, which can be used as a reference in future career path planning. As a Centralized Scheduler(Full-Time), it can be promoted into senior positions as a Capacity Planning Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Centralized Scheduler(Full-Time). You can explore the career advancement for a Centralized Scheduler(Full-Time) below and select your interested title to get hiring information.
If you are interested in becoming a Centralized Scheduler, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Centralized Scheduler for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Centralized Scheduler job description and responsibilities
Anticipate the expected growth and train schedulers before they are absolutely needed.
04/03/2022: Passaic, NJ
Schedules patient appointments accurately according to individual provider’s scheduling template and follows practice protocols regarding approval for exceptions and add-ons.
02/18/2022: Fort Collins, CO
Accurately obtains tracking information for new patient calls according to practice protocols
04/21/2022: Albany, NY
Prospectively informs all new patients and established patients about the practice’s payment at the time of service policy and ensures they understand they are to arrive with their referral, medical records and radiology films.
04/02/2022: Amarillo, TX
Develop a process for employees to submit their preferred working schedule and schedule employees according to their talents and skills.
04/19/2022: Sioux City, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Centralized Scheduler jobs
Candidates must be thorough and able to follow detailed instructions.
04/03/2022: Baton Rouge, LA
Aspiring applicants must be able to meet tight time frames and have excellent customer service skills.
04/29/2022: Louisville, KY
Applicants should know that they may spend several hours seated at their desk using their computer to make appointments.
03/05/2022: Hopkinsville, KY
Be punctual for scheduled work and use time appropriately
04/27/2022: Toledo, OH
This job requires phone skills, as the central scheduler needs to be able to communicate with patients and medical personnel effectively and efficiently.
03/05/2022: Middlesex, NJ
Step 3: View the best colleges and universities for Centralized Scheduler.
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