Orthodontic Insurance Specialist

Orthodontic Associates has an opening to join our exceptional Team!

Please introduce yourself with a current resume to be considered and send to Please also text a short video of yourself answering the following questions to 704-482-8934:

• Your Full Name
• Why you feel you’d be a great addition to our team
• A fun fact about yourself

Employment: 3 days weekly from 7:40 am - 5 pm

Looking for: People who are hard-working, joyful, and happy, who love to help others

gain confidence through an amazing smile!!

Looking for: People who love to give 100 percent every single day and are willing to learn from mistakes and not make excuses for them!

Looking for: People who love to laugh and love humor!

Looking for: People who are annoyingly positive, energetic

Looking for: People who genuinely like to help their team members because they understand the joy that comes with working with an awesome team!

If you are one of THESE people, then keep reading... Orthodontic Associates is looking for someone just like you!

SKILLS/REQUIREMENTS:

• Joy: Genuinely happy person!
• Laughter: Ability to laugh at yourself and with others!
• Confidence: Like Elle Woods applying to Harvard, “like it’s hard?”
• Curious: Want to know Why things are done, not just how or what is done.
• Teamwork: Work within and contribute to a team! No Lone Rangers, just team builders!
• Playful Spirit: Can have fun and also keep it professional
• Good singing voice: Willing to belt out your best karaoke version of “My Heart Will Go On” while taking incredible patient photos (J/K)!
• Teachable: Ability and desire to learn and to strive to better each and every day!

All the above is about finding the right person! We will train the skills! Some of the skills you will be learning are listed below:

• Strong communication skills: An insurance specialist must have excellent communication skills to effectively interact with patients, prospects, and other team members. They should be able to communicate clearly and confidently, listen actively, and provide clear instructions to patients and prospects.
• Customer service skills: As the backup point of contact for patients and prospects, an insurance specialist should be able to provide excellent customer service. They should be friendly, empathetic, and patient while addressing patients' needs, queries, and concerns.
• Time management skills: The insurance specialist must be able to manage their time effectively to ensure that they meet the goal of verifying insurance for upcoming consults. They should also be able to prioritize tasks and manage their schedule efficiently.
• Organizational skills: The insurance specialist must be organized to maintain accurate patient records, appointment schedules, and follow-up calls. They should also be able to manage their work area effectively, keeping it clean and organized.
• Computer skills: An insurance specialist must be proficient in using a computer, internet, and scheduling software. They should be able to navigate various websites, databases, and scheduling systems quickly.
• Attention to detail: An insurance specialist must be detail-oriented to ensure that they verify insurance accurately, take down the correct patient information, and follow up on leads effectively.
• Multitasking skills: An insurance specialist must be able to handle multiple tasks simultaneously, including answering phone calls, scheduling appointments, and updating patient records.
• Flexibility: An insurance specialist must be able to adapt to changes in schedules, patient cancellations, and rescheduling requests. They should also be able to work flexible hours, including evenings and weekends.
• Positive attitude: An insurance specialist must maintain a positive attitude and remain calm and professional, even during high-pressure situations. They should also be able to work well in a team environment and contribute to a positive work culture.

Benefits: We offer an excellent benefits package, including PTO, Orthodontic care for you and your family, uniform allowance, continuing education, staff retreats, and much more.

Location:

1610 E Marion St, Suite 200

Shelby, NC 28150

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Parental leave
• Professional development assistance

Weekly day range:

• Monday to Friday
• No weekends

Experience:

• Dental assisting: 1 year (Preferred)

Work Location: In person