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At Orora, we believe our packaging touches lives and together, we, together as a team, deliver on the promise of what’s inside.
From custom packaging design and packaging materials, to prototype development and manufacturing, packaging automation and equipment, kitting and fulfillment, global sourcing, and full service warehousing and logistics, our packaging consultants develop cutting-edge, innovative solutions that take a product from concept to consumer.
It is with this passion and commitment to innovation, we believe in hiring and developing the very best talent by living our core values of Teamwork, Passion, Respect, and Integrity every day.
These core values define who we are and how we operate. They shape the way we work with each other, with our customers, and with our communities.
Every day, we deliver packaging solutions that exceed our customers’ expectations while solving complex problems as a team.
We believe that all team members (irrespective of their role or level), should aspire to distinctive leadership behavior, as we continue to deliver on the promise for our customers, shareholders and each other.
Leadership is not tied to a job title, i.e. you don’t need to be accountable for a team to be considered a leader.
The Role :
Pollock Orora is seeking a Customer Service Representative for our Dallas, TX location.
What You’ll be Responsible For in this Role
In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent follow-up;
order entry and inquiry; determination of specifications and requirements, in a professional manner meeting their needs and expectations.
Manage the customer experience for an order from entry through completion.
Primary Duties & Responsibilities :
identify and record any problems relating to the product, process and quality system.
Performs other duties and / or responsibilities as assigned.
What We’re Looking For
Minimum Qualifications :
High School Diploma, plus 3 years of related experience and training.
Additional Required Qualifications :
About Us
At Orora Packaging Solutions, we believe our packaging touches lives. Together, we deliver on the promise of what’s inside.
We help customers develop optimized packaging solutions that transform the packaging experience. From custom packaging design and packaging materials to prototype development and manufacturing, packaging automation and equipment, kitting and fulfillment, global sourcing, and full service warehousing and logistics, our packaging consultants develop cutting-edge, innovative solutions that take a product from concept to consumer.
Our Culture
We believe in a fostering a culture of excellence - based on our Values (what we stand for), Vision (what we want to achieve) and Behaviors (everyone performing to the best of their ability).
What We Value
We value Teamwork, Passion, Respect and Integrity. These core values define who we are and how we operate. They shape the way we work with each other, with our customers, and with our communities.
Every day, we deliver packaging solutions that exceed our customers’ expectations.
Our Vision
Our vision is to be the industry-leading packaging solutions and displays company
How We Behave
We believe that all team members (irrespective of their role or level), should aspire to distinctive leadership behavior, as we continue to deliver on the promise for our customers, shareholders and each other.
Leadership is not tied to a job title, i.e. you don’t need to be accountable for a team to be considered a leader. At Orora leadership is encouraged at every level, within the team.
What We Offer
Our rich benefits packages are designed to support the health and well-being of both our eligible co-workers and their families.
Here's a sample of the benefits we offer :
Equal Employment Opportunity Statement
We are an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount.
We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status.
We will provide reasonable accommodations to qualified individuals with disabilities, as need, to assist them in performing essential job functions
If you are interested in applying for employment with Orora Packaging Solutions and need special assistance to apply for a posted position, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team at : careers@ororagroup.
com for additional support and guidance
Recruitment Agencies
Orora does not accept unsolicited agency resumes. Orora is not responsible for any fees related to unsolicited resumes.
Solicitation of Payments
Orora does not solicit payment from our applicants and candidates for consideration or placement.
Last updated : 2024-05-21
Full Time
$38k-47k (estimate)
05/23/2024
08/22/2024
The job skills required for Customer service rep include Customer Service, Flexibility, Leadership, Coordination, Communicates Effectively, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Step 3: View the best colleges and universities for Customer Service Rep.